Administrative Assistant (Front Desk) - Wilmington, NC

McKim & Creed is seeking a professional, customer-focused Administrative Assistant (Front Desk) to serve as the first point of contact for visitors, employees, and vendors in our Wilmington office. This role is responsible for maintaining a welcoming office environment while providing administrative and operational support to local staff and leadership. This is an in-office role, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Key Responsibilities

Front Desk & Reception

• Greet visitors and clients in a professional and welcoming manner.
• Answer, screen, and direct incoming telephone calls.
• Manage visitor check-in procedures and notify employees of arrivals.
• Assist visitors with parking information and relay important building information to visitors and staff.
• Receive and distribute mail, packages, and deliveries.

Office Operations

• Maintain an organized, clean, and professional reception area and common spaces.
• Coordinate office supply inventory and place orders as needed.
• Assist with conference room scheduling and meeting preparations.
• Prepare outgoing mail and shipments, including printing labels and mailing letters and packages.
• Support office events, training sessions, and vendor lunch-and-learns.

Administrative Support

• Provide administrative assistance to office leadership and staff.
• Assist with expense reports, purchase orders, and check requests.
• Support special projects and office initiatives as assigned.

Qualifications

• High school diploma required; associate degree preferred.
• 2+ years of administrative, receptionist, or office support experience.
• Strong proficiency in Microsoft Office (Outlook, Word, Excel, and Teams).
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Professional demeanor and commitment to excellent customer service.
• Ability to work independently while supporting a collaborative team environment.
• Positive, solution-oriented approach to problem-solving.

Preferred Qualifications

• Experience supporting a professional services, engineering, consulting, or corporate office environment.
• Familiarity with office management, vendor coordination, and event support.

Physical Requirements

• Ability to lift up to 20 pounds.
• Ability to sit at a desk and work at a computer for extended periods.
• Flexibility to multitask and step away from the desk as needed to assist with events, employees, and visitors.