Administrative Assistant

The Administrative Assistant provides administrative and clerical support to the Day Services Department. This position is responsible for maintaining records, managing departmental reporting and tracking systems, supporting participant documentation, coordinating communications, and assisting with operational projects and daily administrative functions. The Administrative Assistant helps ensure efficient operations, data accuracy, organization, and compliance across departmental programs.

Essential Functions and Primary Responsibilities of Position:

Administrative Operations

• Manage and maintain department shared drives, electronic filing systems, and document repositories.

• Develop and maintain organized systems for document storage, retrieval, and version control.

• Ensure required program documents are uploaded and maintained in designated locations.

• Maintain administrative records in accordance with agency standards.

Operational Reporting & Data Management

• Maintain and update program attendance reports, vacancy reports, operational dashboards, and other departmental tracking tools.

• Maintain departmental census, utilization, attendance, and vacancy tracking systems.

• Maintain oversight reports related to admissions, enrollment, and vacancies.

• Assist with enrollment and referral tracking reports.

• Support department-wide reporting and dashboard development.

• Generate recurring operational reports for leadership review.

• Monitor data accuracy and follow up on missing or incomplete information.

• Assist with data collection and report preparation for leadership and external stakeholders.

Community Participant Records & Documentation

• Maintain participant files and ensure required documentation is current and properly organized.

• Upload and maintain participant records in PrecisionCare and other agency systems.

• Track and monitor Life Plans, LCEDs, consent forms, authorizations, and other required documentation.

• Maintain document tracking logs and notify supervisors of upcoming due dates or missing documentation.
• Assist with record reviews and file organization to support compliance and audit readiness.

Project & Department Coordination

• Assist with implementation of departmental initiatives and special projects.
• Support implementation of department-wide initiatives, system improvements, and operational projects.
• Coordinate administrative aspects of interdepartmental projects and special initiatives.
• Track project deadlines and deliverables.
• Coordinate department-wide communications and information distribution.
• Support program leadership with administrative and operational needs.
• Support implementation of department-wide initiatives, system improvements, and operational projects.
• Coordinate administrative aspects of interdepartmental projects and special initiatives.
• Maintain oversight reports related to admissions, enrollment, and vacancies.

Communication & Customer Service

• Serve as an administrative liaison between program sites and central office departments.
• Respond to routine inquiries and requests for information.
• Support communication with internal and external stakeholders.