Administrative Assistant Human Resources

Administrative Assistant

Human Resources

Description

Essential Duties and Responsibilities:

This position aids both the HR Team and employees nationwide with various HR related questions, concerns and issues. Main responsibilities include assisting the Executive Director, Human Resources with various projects including communications, events, recruitment, onboarding, compensation, training, etc. Additionally, this position manages the HR general email and phone line, escalating issues/inquiries as needed to the proper team member or department.

• Manage the Human Resources Department general email and phone line, responding and/or escalating all inquiries within 2 business hours
• Frequently communicate with hiring managers nationwide via email or phone of new hire issues, concerns or questions, as needed
• Provide excellent customer service in all communication to employees and vendors

· Assist with updating employee records as requested

· Create and deploy communications to include weekly video, email, as well as annual surveys and employee engagement.

· Prepares and submits check requests, matches checks with bills and mails for timely payments, as requested

• Coordinates event planning and participation
• Provide analytical and technical support to employees as needed
• Identify HR matters/issues and escalate as needed
• Create and update materials found online including Social Media
• Effectively communicate HR policies and procedures to management nationwide

· Maintains compliance with all company and outside vendor policies and procedures

· Oversee and order office supplies and food deliveries for group meetings

· Assists with pulling various HRIS reporting and departmental procedures

· Serves as a backup to HR Coordinator role as requested by the HR Management

Other duties as assigned