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Massachusetts Bay Community College

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Administrative Assistant II

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Assist the Registrar in reviewing graduation petitions for compliance with all graduation requirements.Generate graduation related reports and lists monitors for accuracy and completeness; Assist the Associate Registrar with completing the graduation audit process, including credential review, awarding of degrees and certificates, and communication to students regarding status and/or next steps for program completion; collaborate with various departments to streamline processes and implement policies regarding the graduation audit process; Enter and update student information and course schedules in PeopleSoft; produce lists and reports as required; analyze data for accuracy and logic; assist in monitoring information systems functions and processes; Create and maintain academic course scheduling and room assignment process for the college within PeopleSoft and R25Live; Assist the Registrar to streamline tasks, optimize efficiencies, identify, vet, and implement technology solutions to improve operations; Assist the Registrar in managing the departmental budget via Peoplesoft Financials, including but not limited to: budget tracking, creating POs and requisition requests, processing invoices from third party vendors, booking all conference registration and traveling fees and rectifying budget line items Perform Registration Records, Admissions, and/or Student Accounts transactions: enrolling students, processing admissions applications, entering prospect data, reviewing and analyzing data, preparing reports, responding to inquiries, compiling data, and assisting students; Plan and coordinate the review and assembly of academic calendars; Assists in data reporting to external offices and third parties; Perform data-entry activities: registration, add/drop, course withdrawals, College withdrawals, financial withdrawals, mid-semester and final grade entry, official and unofficial transcript generation, enrollment verifications and generation, update of biographical and demographical data, update course data. Enter incoming transcripts for transfer credit and variety of registrations hand delivered, arriving in the mail, fax or email, on to the system, while maintaining accuracy and integrity of data; Assist the Registrar in processing student record verifications and troubleshoot enrollment reporting errors within the National Student Clearinghouse in order to maintain compliance with NSLDS Review daily audit reports of various internal processes and resolve discrepancies in order to maintain student record data integrity (post enrollment requisite checking, waitlists, etc.) Maintains liaison with various local, state and federal agencies and others to exchange information, to resolve problems and to coordinate activities; Provide professional and high quality front-line customer service. Interact positively and professionally with all College constituents, both internal and external, including prospective students and their families, current students, faculty, staff and the general public, in-person, on the phone, or electronically; Confer with IT personnel regarding changes of instructions or sequence of operation; report machine malfunctioning to the IT personnel; Create and generate inter-college correspondence between Registration and other offices with the approval of supervisor; Monitor activities for effectiveness and efficiency. Recommend procedural changes as appropriate, and take part in creating procedures and continuous workflow improvements; Other duties as assigned.

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