Administrative Assistant III, Lead Counselors

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

Based on the volume of applications received, this recruitment may close at any time. Applicants are encouraged to apply as soon as possible.

This position provides essential administrative support to the Lead Counselors Department located at the West Charleston (WC) campus. Its responsibilities include, but are not limited to, the following:

CORE RESPONSIBILITIES:

Under direct supervision, responsibilities may include, but are not limited to, the following:

• Positions at this level provide secretarial support to the manager of a complex work group consisting of professional staff and subordinate supervisors, or, they perform program, administrative or support duties. Assignments require problem solving and performance of specialized duties within the framework of agency/program policies, procedures, requirements and applicable regulations. Additionally, initiative and judgment are required to determine the priority of assignments and to structure tasks to accomplish program and administrative objectives within established schedules and timelines. The work is specialized and involves circumstances requiring adaptation of different approaches or methods to solve problems. Errors affect the timely provision of services to the manager, program staff and clientele and may cause inconvenience and financial loss to program clientele. Incumbents exchange specialized program related information and explain detailed regulations and procedures to agency staff and program clientele including why and how regulations apply to their specific situation or problem. Completed work products are reviewed periodically by the supervisor or the users within or outside the agency.
• Completes projects as requested, handles complex confidential interactions with discretion, and professionalism, maintains calendar, maintains records, processes financial documents including contracts, specialized materials, handle in person requests. Must be proficient in database, technological, and software systems and products including Workday, Canvas, MyCSN, Greymatter, and any other CRM, technological, and/or scheduling software provided by the institution.
• Oversees coordination of maintenance of office equipment directly interacts with wholesalers for office supplies, manage, organizing, and prioritizing of Counseling day to day office activities, promote positive relations and ensure smooth operation of office.
• Supervision of additional support and student staff, assistance with external community partnership, CSN policies, procedures and day-to-day functions. Assist with program implementation, and documentation of information including drafting of office procedures and practices.
• Travel from campus to campus, centers as assigned for meetings, conferences, and workshops, some travel may be offsite to administer and assist with wrap-around services, departmental program and events but not limited to graduations, trainings, workshops, year-end departmental, and student banquets and promotional events. Position may require some weekend or evening events.
• Screen the department's calls, assessing the relative importance of each call; respond to requests for information; defuse irate clients/callers who may have been referred by other staff; take detailed messages concerning issues of significance to the agency; schedule and attend meetings with external entities; prepare agendas and action items; transcribe and distribute written summaries or minutes.
• Coordinate communications between the manager and other professional and administrative staff both within and outside the work unit; receive and relay sensitive information related to agency activities, personnel and clientele; provide explanations regarding established policies and procedures.
• Supervise a unit of lower level administrative support personnel who perform duties representative of the Administrative Assistant II level; plan, organize and oversee the activities and operations of the office or unit; establish and implement procedures and desk manuals; perform the most complex assignments and resolve issues and problems referred by subordinate staff or the supervisor; train and evaluate the performance of assigned personnel.
• Prepare reports which summarize financial and statistical information related to the work unit’s budget, accounts, activities, program clientele and operations; advise management of unusual trends, funding levels and expenditures; assist with budget development by compiling information to support projected expenditures in specific areas such as operating costs, travel costs and staff development.
• Create spreadsheets including formulas to organize, display and summarize data, facilitate analysis and identify interrelationships; prepare special reports for other agencies and external entities.
• Maintain and monitor financial and statistical information related to agency accounts, travel, licenses, bonding, grants, programs and activities, revenues and expenses; ensure data is current, complete and accurate; maintain current balances; authorize expenditures within clearly designated areas of responsibility and spending limitations established by regulation.
• Review documents prepared by others for program compliance; identify discrepancies, resolve problems, and provide guidance to lower level staff; authorize and approve documents within assigned parameters.
• Develop, design, install and maintain multiple Web pages and/or Web sites of significant size, scope and complexity; resolve design conflicts; monitor Web site performance and overall integrity; prepare, implement and enforce Web site administrator procedures; provide Web site maintenance, repair and recovery; develop backup and recovery documents.
• Assists in the recruitment process and onboarding of part time faculty for the department.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):​

• Able to assist students by providing basic information related to counseling department policies and applicable procedures.
• Participate in organizing, scheduling and coordinating special events and activities as assigned.
• Process travel arrangements for staff in the unit, including travel vouchers, check request and related documents.
• Demonstrates initiative in maximizing efficiency of department operation and ability to prioritize multi-task and work under pressure and short timelines
• Demonstrate excellent oral and written communication skills.
• Ability to maintain confidentiality in the work environment.
• Must have sensitivity to respond appropriately to a diverse student population

REQUIRED QUALIFICATIONS:

• Graduation from high school or equivalent education and three (3) years of progressively responsible relevant work experience which included experience in one or more of the following areas: maintenance of complex records and files; public/customer relations including explaining detailed policies, regulations and requirements; preparation and processing of financial and statistical documents such as payroll, travel, claims and budgeting forms; and assisting staff and management with projects and activities;
• OR one (1) year of experience as an Administrative Assistant II in Nevada State service;
• OR an equivalent combination of education and experience as described above (see Special Requirement).

PREFERRED QUALIFICATIONS:

• Experience with MS Office Suite, EXCEL, Student Management Systems, and database management systems. Proficiency with technology platforms, software applications, and database systems used in higher education institutions.
• Experience with documentation, preparation, and processing of budgetary forms and payments, including faculty compensation and related financial transactions.

WORK SCHEDULE AND EXPECTATIONS:

• Monday - Friday, 8:00 AM to 5:00 PM (PT).

SALARY:

• Grade 27, Step 1: $46,207.44

*This position is contingent upon ongoing and available funding.

Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.

The College of Southern Nevada offers a generous benefit package, including an excellent PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 11 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts. Supplemental options (long term care, short term disability, and legal). Tuition discounts at the Nevada System of Higher Education (NSHE) institutions. As well as tuition discounts for spouses, domestic partners, and dependents. Perks encompassing on campus employee discounts, professional and personal development opportunities; and statewide employee purchase programs. Join a dynamic team investing in our future, Students First.

Exempt

No

Full-Time Equivalent

100.0%

Required Attachment(s)

To be considered for this position, please upload the following documents to your application:

• Resume/CV - Please provide a detailed description of the major duties performed as part of each position. Your education and experience must be clearly documented and demonstrate how you meet the qualifications for the position.
• Cover Letter
• Unofficial College Transcripts (Optional) - Transcripts may be submitted if you have completed college coursework that is relevant to the position and you would like the coursework to be considered toward meeting the position's qualifications. Transcripts are not required if you are not using college coursework to meet the qualifications.

Local Search

• Out of Area/State Candidates will not be offered travel reimbursement.

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

For more details on this position, please visit our website: My Career at CSN.

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit

Posting Close Date

10/28/2026

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.