Administrative Assistant (NE)

Job summary

The mission of the Administrative Assistant is to provide essential administrative support to the operations team, ensuring efficient and organized operations throughout the assigned region(s). This position plays a key role in supporting regional staff by handling communication, documentation, and organizational tasks that contribute to smooth daily operations.

Job responsibilities

• Assist with operational issues, inquiries, requests, licensing requirements, and documentation processing.
• Support office staff and operations teams with daily administrative and clerical tasks
• Answer incoming phone calls and route inquiries to the appropriate personnel.
• Greet and assist customers, clients, co-workers, and visitors in a professional, friendly manner.
• Organize and maintain physical and digital files, records, and documentation.
• Review, enter, and verify data for accuracy and completeness.
• Update and maintain internal databases and tracking systems.
• Perform account reconciliations and assist with basic financial tracking tasks.
• Monitor, track, and maintain inventory as required.
• Review, prepare, and distribute documents and correspondence.
• Receive, sort, and route incoming mail, packages, and communications.
• Provide administrative support to remote offices and team members as needed.
• Perform other duties as assigned

Education

Associates degree in Business or related field preferred. High School diploma or GED required.

Qualifications and experience

• Excellent written and verbal communication skills.
• Strong time-management, organizational, and interpersonal skills.
• Ability to prioritize and manage a variety of tasks and deadlines.
• Understanding basic accounting practices and procedures.
• Experience performing account reconciliations.
• Intermediate to advanced computer skills.
• Proficiency in Microsoft Office applications, including Outlook and Excel.
• Ability to communicate effectively with customers, peers, managers, and cross-functional departments.
• Strong attention to detail and accuracy in data entry and record keeping.
• Ability to work independently and exercise sound judgment when handling tasks or inquiries.

Supervisory responsibility

This position has no supervisory responsibilities.

Work environment

This job occasionally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. The noise level in the work environment is low.

Physical demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential job functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands or arms.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.

Travel

Travel is not required for this position.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.