Administrative Assistant - Player Development

$750 Hiring Bonus for new Team Members plus $50 in gas gift cards during our onboarding process.

Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members.

There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25¢ off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment.

Provide administrative support for all Guest Experience initiatives, Digital Team Members (AI), Bus group management, Player’s Club, Resort Communications (including RV park), Executive Casino Hosts, and VIP Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepares various documents including typed correspondence, email, forms, reports, charts, and graphs
• Records and transcribes meeting notes
• Ensures competency of work regarding calculations, grammar, composition, accuracy, and format in all business correspondence
• Creates and maintains files and records, as required
• Maintains utmost level of confidentiality regarding department and employee information
• Receives and distributes incoming communication, i.e., mail, phone calls, and oversights
• Works collaboratively with director, managers, and supervisors to accomplish necessary tasks
• Monitors and maintains office supply inventory in all areas
• Provides entry-level departmental training and orientation to new staff members and leadership regarding administrative requirements, i.e., PTO, employee mailboxes, and attendance
• Maintains schedules and adjusts as needed
  Tracks and approves department Team Members' time.
• Maintains appearance of departmental bulletin boards
• Adheres to regulatory, departmental, and company policies in an ethical manner, and encourages others to do the same
• Remains current on industry knowledge, trends, and best practices through ongoing professional development and competitor research
• Assists with department P&Ps to ensure consistency across departments
• Ensures accurate tracking of reporting and deadlines for Player Development departments
• Provides Digital Team Member training and retraining. Monitors guest conversations and troubleshoots breakdowns. Communicates with various departments to make sure information is up to date
• Assists front of house operations on shifts, as needed
• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Required

• High school diploma or GED
• Must be proficient in filing, keyboarding, and ten-key by touch
• Minimum two years of clerical experience with Microsoft Word, Access, and Excel; Microsoft Office certification preferred
• Excellent organizational and communication skills
• Must have a firm grasp of the English language, including grammar, spelling, and composition
• Excellent verbal, written, analytical, and interpersonal communication skills, with the ability to interact professionally with associates, leadership, vendors, regulatory agencies, and other stakeholders.
• High level of initiative, professionalism, integrity, and discretion when handling confidential and sensitive information.
• Strong organizational, time management, and multitasking skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Able to work individually and as a member of a team
• Must meet professional appearance standards as prescribed by company and department policy
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require
• A record of satisfactory performance and reliability in all prior and current employment
  

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations
• Must be able to maneuver all areas of the casino
• Able to lift up to 10 pounds and carry up to 5 pounds
• Able to bend, reach, kneel, and grip items while working at assigned desk area
• Manual Dexterity and coordination to operate office equipment, including a 10-key adding machine, personal computer, fax machine, and photocopier
• Able to work in a fast-paced, stressful environment often accompanied by multiple tasks with varying deadlines
• Able to read, write, speak, and understand English
• Able to respond to visual and aural cues
  

Preferred

• Knowledge of inventory accounting

• Knowledge of budget process including accounts payable and accounts receivable

• Financial analytical skills

Native American Preference Exercised

Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.