Administrative Asstistant (1200)

ABOUT FLOURNOY HEALTH SYSTEMS:

Flournoy Health Systems (FHS) specializes in healthcare management, supporting organizations that deliver services for seniors, chronically ill patients, and individuals requiring home and hospice care. We are committed to high standards of excellence, compassion, and compliance in all our services. FHS encompasses multiple subsidiaries, including Primecare Home Care Services (GA and IN), Primecare Hospice, Primecare ABA Therapy, Justcares Home Care, Wellness Track 360, Primecare Real Estate and est. The Experience & Innovation Specialist will play a pivotal role in ensuring that all entities within FHS deliver safe, effective, and compliant care in alignment with our values.

OUR CORE VALUES:

Compassionate Care: We are dedicated to delivering care with empathy, understanding, and respect. Our commitment to compassionate care ensures that every individual receives the attention and support they deserve, enhancing their well-being and dignity.

Accessibility & Equity: We believe in making healthcare accessible to everyone, regardless of their background or circumstances. We strive to eliminate barriers to care and provide equitable care that meets the diverse needs of the communities we serve.

Innovation & Excellence: We strive to stay at the forefront of healthcare by embracing new ideas and approaches. Our pursuit of excellence ensures that we consistently provide the best possible care and continuously improve our services.

Integrity & Accountability: We operate with honesty, transparency, and a deep sense of responsibility. Our commitment to integrity and accountability ensures that we always act in the best interest of our clients, our team, and our communities.

Collaboration & Community: We understand that our strength lies in working together. Through collaboration with our partners and engagement with the communities we serve, we build strong, supportive networks that uplift everyone involved.

POSITION SUMMARY:

The Administrative Assistant is responsible for all administrative tasks and coordination of projects supporting the Human Resources team. This role involves preparing and analyzing reports, maintaining data accuracy, and ensuring timely submission of reports to the Director. Also, working closely with various departments as well as Primecare sister companies to ensure efficient Human Resources practices. Exceptional organizational skills, attention to detail, and proficiency in data analysis tools are essential for this position.

Essential Duties:

Data Analyst

• Analyze reports to identify trends, patterns, and areas for improvement, and present findings to the Director.
• Develop and maintain an efficient reporting system to track key performance indicators and provide accurate data for decision-making.
• Ensure the accuracy, completeness, and consistency of data in reports, adhering to established quality standards.
• Utilize data analysis tools and software to generate meaningful insights and visualize data for reporting purposes.
• Maintains databases and spreadsheets.
• Auditing data requested by the Director.
• Communicate report updates, changes, and deadlines to the Director.

Administrative and Communication

• Assist the Human Resources Director in managing schedules, appointments, and travel arrangements.
• Handle correspondence, memos, and other documents, ensuring accuracy and confidentiality.
• Coordinate and organize meetings, including preparing agendas, taking minutes, and distributing meeting materials.
• Prepare meeting agendas, materials, and scribe meetings.
• Draft and proofread correspondence, reports, and other documents.
• Work in close partnership with other Administrative Assistants.
• Provide a bridge for smooth communication between the HR team and internal departments, demonstrating leadership to maintain confidentiality, trust, and support.
• Research, prioritize and follow up on incoming issues / concerns / topics.
• Guide Directors, Leads and employees to the appropriate source for queries and requests (including our intranet)
• Actively pursue knowledge of the business; business practices, policies, organizational structure, roles, and responsibilities to better understand the business and leverage the understanding in your work.
• Coordinate and execute HR events, workshops, training sessions, team building, lunches, volunteer initiatives, etc.
• Arrange travel itinerary and accommodation for the HR.
• Serve as the primary point of contact for internal and external inquiries directed at the HR Director.

Document Management

• Maintain and organize confidential HR files, ensuring accuracy and compliance with company policies.
• Assist in the preparation and distribution of HR- related documents.

Event Planning and Management

• Develop and implement a comprehensive calendar of engaging events and activities, including team-building exercises, social gatherings, wellness programs, and recognition ceremonies.
• Manage business programs/meetings/events, consulting with business partners on meeting requirements, leading project planning, managing budgets, sourcing event venues, handling contract management, coordinating travel with travel management vendors, and overseeing registration website and mobile app development.
• Ensure events are inclusive, accessible, and aligned with the organization's values and objectives.
• Create New Hire packet
• Managing the Elevating Excellence Together Series

Recognition and Feedback

• Develop criteria and processes for recognizing employees’ achievements, milestones, and contributions.
• Create and distribute communications to promote recognition programs and highlight employee achievements.
• Design recurring customer satisfaction surveys to gauge employee satisfaction and identify areas for improvement.
• Analyze survey results, extract insights, and prepare comprehensive reports with actionable recommendations.

Content Creation

• Create the content for Primecare Pulse and distribute the newsletter monthly.
• Manage and execute the Elevating Excellence Together series.

Ad hoc Projects

• Undertake special projects as assigned by the HR Director, demonstrating flexibility and a willingness to take on new challenges.
• Performs other related duties and assignments as required.