Administrative Coordinator

Job Title: Administrative Coordinator
Location: Toledo, OH

Silco Fire & Security isn’t just a company, it’s a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant.

As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future.

Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you’re not just doing a job, you’re making a difference.

Position Overview:

Silco Fire & Security is looking for an organized, detail-oriented Administrative Coordinator for our Toledo branch. You’ll keep the office running and help our technicians get their work done. This is an office role, not a customer-facing one, and there is no phone scheduling with customers.

What You’ll Do:

• Process technician service and inspection tickets accurately and on time.
• Map out upcoming inspections, pre-plotting, and group them by area.
• Make sure technicians have the paperwork, drawings, and site information they need each day.
• Follow up on open tickets, deficiencies, and quotes so nothing gets missed.
• Handle day-to-day office tasks: data entry, filing, supply ordering, mail, and new account setup.
• Coordinate with vendors on branch needs such as supplies, building services, and repairs.
• Work with our Cincinnati service, inspection, and billing teams to resolve questions.

What We’re Looking For:

• High school diploma or equivalent.
• Office or administrative experience; experience in a service or trades business is a plus.
• Strong attention to detail, especially with data entry.
• Organized and able to work independently in a small branch.
• Comfortable with Microsoft Office and willing to learn our service software.
• Reliable, takes ownership, and follows through.

Benefits:

In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.