Administrative Coordinator
Description
Role
About the Role
Behind every well-organized department is someone who knows how to connect the details, anticipate what's needed, and keep important priorities moving. As the Administrative Coordinator at Southland Credit Union, you'll provide high-level administrative and operational support to our SVP of People & Culture while helping coordinate the projects, communications, and initiatives that support the broader department.
This role combines executive-level administrative support with presentation development, communications, and project coordination. You'll help manage priorities, prepare materials for leadership discussions, organize departmental activities, and ensure important follow-ups don't get lost. Your ability to exercise sound judgment, work independently, and bring structure to complex details will make you an important resource to the People & Culture team.
Major Duties and Responsibilities
Supporting Leadership and Keeping Priorities Moving
You'll work closely with the SVP of People & Culture to manage schedules, coordinate meetings, prepare agendas, organize leadership materials, and ensure discussions and follow-up items stay on track. You'll also draft and format correspondence, reports, and professional documents while maintaining organized departmental records and resources.
Being effective in this role means knowing how to look ahead. You'll anticipate administrative needs, navigate scheduling conflicts, manage competing priorities, and use good judgment when handling sensitive employee and organizational information. From coordinating appointments to tracking outstanding assignments, your organization and follow-through will help keep departmental priorities moving.
Turning Information Into Clear, Professional Communications
You'll use your organizational and creative skills to develop polished, executive-ready presentations, reports, and supporting materials for leadership discussions, departmental meetings, employee training, and organizational initiatives. You'll take information and data and translate them into clear, visually engaging materials that communicate priorities, support decision-making, and keep others informed.
You'll also help shape how People & Culture communicates with associates. This includes preparing employee announcements, newsletters, departmental updates, and informational resources, as well as creating presentation templates and maintaining SharePoint pages and intranet content. Whether you're preparing materials for a leadership discussion or helping communicate an employee initiative, accuracy, thoughtful presentation, and attention to detail matter.
Coordinating the Work Behind People & Culture Initiatives
People & Culture supports a variety of programs and initiatives that contribute to the associate experience, and you'll help coordinate the details that bring them together. You'll maintain project timelines, trackers, and status updates, follow up on outstanding deliverables, and coordinate logistics, communications, and materials for employee engagement programs, training sessions, recognition activities, and organizational events.
You'll also support the ongoing work of the department by helping prepare and maintain HR policies, procedures, forms, and resources. Compiling information, conducting research, and preparing reports will give the team additional support for planning and decision-making. You'll also assist with administrative responsibilities such as invoice processing, expense reports, purchasing, and budget tracking.
Success in this role means leadership has the organization and support needed to stay focused on priorities, departmental initiatives remain coordinated, and communications and materials are accurate and professionally prepared. Just as importantly, the people you support can rely on you to anticipate needs, take ownership, and follow through.
Knowledge and Skills
What Helps You Succeed
Experience
- 3–5 years of administrative support experience, preferably supporting senior leadership or executives.
- Experience developing professional presentations, coordinating projects, preparing communications, and managing multiple administrative priorities.
- Previous experience in Human Resources, financial services, or a professional corporate environment is preferred.
Education
- Associate degree in Business Administration, Human Resources, Communications, or a related field preferred.
- An equivalent combination of education and relevant professional experience will also be considered.
You'll Be at Your Best in This Role If You:
- Have experience providing administrative support to senior leadership and understand the preparation, professionalism, and discretion that level of support requires.
- Know how to anticipate needs, manage competing priorities, and coordinate follow-up without needing every next step outlined.
- Communicate professionally and confidently, including when preparing correspondence and materials for leadership audiences.
- Have strong presentation design, document formatting, and written communication skills.
- Exercise sound judgment and maintain confidentiality when handling sensitive employee and organizational information.
- Are highly organized, detail-oriented, and comfortable managing projects, deadlines, and assignments independently.
- Build productive working relationships and collaborate effectively with individuals across different departments and levels of the organization.
- Have advanced proficiency in Microsoft PowerPoint, Word, Excel, Outlook, Teams, and SharePoint.
- Are proactive, resourceful, adaptable, and interested in finding ways to improve administrative processes.
Why Southland?
At Southland Credit Union, our People & Culture team helps create an environment where associates have the support, resources, and opportunities they need to succeed. That work plays an important part in our larger purpose of People Helping People because the experience we create for our associates ultimately helps shape the experience we deliver to our Members.
As Administrative Coordinator, you'll contribute to that work in a variety of ways. You'll help keep departmental priorities organized, support clear and effective communication, and provide the coordination behind programs and initiatives that impact associates across Southland. Your work may happen behind the scenes, but it helps create the structure and support that allow others to do their best work.
If you're an experienced administrative professional who enjoys supporting senior leadership, takes pride in anticipating what comes next, and knows how to turn details into progress, we'd like to hear from you.