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Milan Institute

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Administrative Medical Assistant Instructor

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Position Summary

The Administrative Medical Assistant Instructor- Evening session is responsible for delivering engaging online instruction in administrative medical assisting topics while fostering a supportive and interactive virtual learning environment. This role helps students develop the administrative, communication, and professional skills necessary to succeed in today's healthcare settings.

The ideal candidate combines real-world healthcare experience with a passion for teaching and student success.

Essential Responsibilities

  • Deliver live, instructor-led virtual classes in accordance with the approved curriculum.
  • Prepare lesson plans and instructional materials that support student learning outcomes.
  • Teach administrative medical assisting topics, including medical office procedures, scheduling, medical records, insurance, billing fundamentals, customer service, professionalism, and healthcare communication.
  • Foster an engaging, respectful, and inclusive virtual classroom environment.
  • Monitor student attendance, participation, and academic progress.
  • Evaluate assignments, quizzes, projects, and examinations in a timely manner.
  • Provide constructive feedback, academic support, and encouragement to students.
  • Maintain accurate academic records and documentation.
  • Utilize the institution's Learning Management System and other instructional technology platforms.
  • Participate in faculty meetings, training, and professional development activities.
  • Maintain compliance with institutional policies, accreditation standards, and applicable regulations.
  • Perform other duties as assigned.

Qualifications

Required

  • High school diploma or equivalent.
  • Minimum of three years of recent experience in administrative medical assisting, medical office administration, healthcare administration, medical reception, patient services, or a closely related field.
  • Strong knowledge of medical terminology, electronic health records (EHR), scheduling, insurance verification, patient registration, HIPAA, and medical office procedures.
  • Excellent communication and presentation skills.
  • Strong computer proficiency and ability to effectively utilize virtual meeting platforms and learning management systems.
  • Reliable high-speed internet connection and an appropriate home office environment.

Preferred

  • Postsecondary teaching or training experience.
  • Medical Assisting certification (CMA, RMA, CCMA, or equivalent).
  • Experience with online or hybrid instruction.
  • Familiarity with competency-based or career education programs.

Core Competencies

  • Student Focus
  • Virtual Instruction & Engagement
  • Communication
  • Organization & Time Management
  • Adaptability
  • Collaboration
  • Professionalism
  • Integrity
  • Technology Proficiency
  • Continuous Learning

Required

  • High school diploma or equivalent.
  • Minimum of three years of recent experience in administrative medical assisting, medical office administration, healthcare administration, medical reception, patient services, or a closely related field.
  • Strong knowledge of medical terminology, electronic health records (EHR), scheduling, insurance verification, patient registration, HIPAA, and medical office procedures.
  • Excellent communication and presentation skills.
  • Strong computer proficiency and ability to effectively utilize virtual meeting platforms and learning management systems.
  • Reliable high-speed internet connection and an appropriate home office environment.

Preferred

  • Postsecondary teaching or training experience.
  • Medical Assisting certification (CMA, RMA, CCMA, or equivalent).
  • Experience with online or hybrid instruction.
  • Familiarity with competency-based or career education programs.

Skills

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See also

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