Administrative Specialist 2-Confidential
Description
WHO WE ARE
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.
The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.
Learn more here:
Equal Access to Civil Service Testing
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: www.phila.gov/humanrelations
The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at 215-686-2350 or by email at janine.labletta@phila.gov. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.
Only an on-line application will be accepted for this exam. Paper applications will not be accepted.
Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.
For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at hrhelpdesk@phila.gov
Information concerning employment with the City of Philadelphia may be found at:
- https://www.phila.gov/departments/office-of-human-resources/jobs/civil-service-faqs/
- www.twitter.com/PhilaOHR
- www.linkedin.com/showcase/philahr
General Definition
This is full-performance level administrative work, providing analytical services to improve, develop, and maintain operating efficiencies for a City department. Employees in this class conduct analyses, develop planning strategies, and prepare comprehensive reports for review by department managers. Positions in this class are distinguished from related positions by their close continuing relationship with a Department Director or Commissioner or a Deputy Director or Deputy Commissioner associated with collective bargaining. Work includes making recommendations for changing operating systems, procedures and organizational structures and implementing process improvements. Representing higher level administrators at meetings and ensuring that assignments are performed in accordance with organizational objectives are important aspects of the work. Work is performed under the direction of a Department Director or Commissioner or Deputy Director or Deputy Commissioner.
The analyst responsible for reviewing applications and additional documentation for this job opportunity is:Natasha Jones, SHRM-CP
Human Resources Technical Specialist - Hiring Services
City of Philadelphia - Office of Human Resources
1401 JFK Blvd., Suite 1530
Philadelphia, PA 19102
[p] 215.686.2372
[e] Natasha.n.jones@phila.govFor all other inquiries, please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov
Notes to Applicants and Projected Exam Information
- ELIGIBLE LIST: DEPARTMENTAL- ONLY PROMOTIONAL: Only a departmental promotional eligible list for the Department of Human Relations Commission will be established as a result of this examination.
Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.
PREFERENCE FOR PHILADELPHIA RESIDENTS:The Civil Service Commission has waived the usual requirement that candidates must be residents of Philadelphia for one year prior to appointment. Establishment of residency in Philadelphia will be required no later than one year after appointment.
To receive such preference, candidates must respond to the question regarding residence later in this form. The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.
If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.TRAINING AND EXPERIENCE EVALUATION:
Applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination.
Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience, and credentials.
An Eligible List will be established the week of 11/30/2026. Please note that this date may change
TEST REVIEWIn accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review.
Level of Education Required
CollegeMinimum Acceptable Training and Experience
The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.
ANTICIPATED ELIGIBILITY
Candidates who meet all eligibility requirements within 6 months of the application deadline will be admitted to this examination. Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied.1. CIVIL SERVICE STATUS:
Presently employed by the City of Philadelphia with permanent Civil Service status in the Department of Human Relations Commission, and a Performance Rating of Satisfactory or higher.
2. EDUCATION:
Completion of a Bachelor's degree program at an accredited college or university.
NOTE: Industry recognized, relevant certification or additional experience may substitute for the required education on a year-for-year basis.
AND
3. GENERAL EXPERIENCE:
One year of experience at the trainee level, which has involved gathering and analyzing data, recommending courses of action, and preparing reports and other materials.
AND
4. SPECIFIC EXPERIENCE:
One year of experience at the intermediate level, which has involved evaluating and analyzing administrative practices, procedures and organizational structures and recommending changes in existing systems.
OR
One year of experience in the human resources unit as an Administrative Officer.
OR
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources, which includes a Bachelor's degree as an educational minimum or industry recognized Human Resources certification and the specific experience.
NOTE: Possession of a Master's degree in Business Administration, Industrial Management, Government Administration, Political Science, Public Administration or a related field may be substituted for the general experience described above.
NOTE: Selective Factor Certification may be utilized, as needed, to fill specific positions
PHYSICAL AND MEDICAL REQUIREMENTS
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.TRANSCRIPT, LICENSES, REGISTRATIONS AND CERTIFICATION REQUIREMENTS
Candidates MUST submit a copy of their official college or university transcript(s) indicating completion of the educational requirement and all required licenses, registrations or certifications at the time of application. Transcripts MUST indicate conference of the appropriate degree. Candidates with a degree from foreign colleges or universities must submit proof of degree as certified by a professional evaluation service.
Candidates MUST submit a copy of their license, registration or certification
.
If you have ever submitted a paper transcript, license, registration or certification for any City of Philadelphia civil service examination, you must submit another document
Option 1 - Upload a paperless transcript, license, registration or certification – One time only!
You may upload documents into your account and attach a document with this application. Once the document is uploaded to your account, it may be attached to all future applications. Attaching your document will save you time and money if you apply for an examination in the future, and you will be assured that your transcript cannot be misplaced.
Your documents should be uploaded and attached to your application before it is submitted. They cannot be uploaded or added to your application electronically after your application has been submitted.
Option 2 – Submit a paper transcript, license, registration or certification – Separate document required for each application
If you submit a paper copy of a transcript, license, registration or certification, the document will be used for this application only. You will have to submit documents again whenever you apply for an examination in the future. Paper documents will not be retained and will not be returned to applicants.
Mailing address for paper transcript and other required materials
Natasha Jones, SHRM-CP
Human Resources Technical Specialist - Hiring Services
City of Philadelphia - Office of Human Resources
1401 JFK Blvd., Suite 1530
Philadelphia, PA 19102
[p] 215.686.2372
[e] Natasha.n.jones@phila.gov