Administrative Support
SUMMARY/OBJECTIVE
The Sales Support Admin role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. The Sales Support Admin role is pivotal in ensuring a smooth and efficient sales process, contributing to customer satisfaction and overall business success.
Essential Functions
- Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services
- Manage order entry in Stone Profits System
- Communicate with Sourcing team and SOPT to secure needed product
- Communicate with production or scheduling managers concerning special requirements on orders
- Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members
- Communicate any credit issues discovered upon order entry to appropriate sales personnel
- Answer incoming calls or emails; timely & professionally
- Perform other duties as requested
Competencies/Skills/Abilities
- High School Diploma or GED required
- Strong organizational skills and effective team player
- Ability to be detail-oriented and multi-task, work within specified timeframes
- Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus
- Previous Customer Service work experience is required; previous work experience in our industry is preferred
- Proficient with Microsoft Office; Outlook, Excel and Word
#CROffice
BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.
OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.
As published by greenhouse · 28 questions · 4 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (7)
- Preferred First Name optional
- LinkedIn Profile optional
- Website optional
- What date can you start working if you are hired?
- What is your desired salary?
- If you have worked with Construction Resources or one of its affiliate companies, when did you work and at what location?
- If you heard about this opportunity through a company employee, relative, or other source, please provide the name or describe the "other" source.
Pick from a list (17)
- Are you 18 years of age or older?
- Are you authorized to work in the United States and able to provide proper documentation, if hired? (Proof of employment eligibility or immigration status will be required upon employment).
- Will you, now or in the future, require employment sponsorship?
- Will you consent to a mandatory background check, as permitted by applicable law?
- Will you consent to a mandatory controlled substance test?
- Are you available to work full time?
- Are you available to work overtime?
- Do you have reliable transportation to and from work?
- Have you ever been discharged or asked to resign by an employer
- Are you currently bound by any non-compete agreement or similar restriction that would prevent your ability to work in this position?
- Can you perform the essential functions of the position for which you are applying with or without reasonable accommodations?
- Did you attend any college, trade school, secondary education, etc? optional
- Do you hold a valid driver's license?
- Have you ever applied and/or worked for Construction Resources and/or one of its affiliate companies – UMI, Cancos, Bell, Atlanta Glass & Mirror, etc.)? optional
- How did you hear about this position?
- I would like to receive updates from a recruiter about this job via SMS. Please answer with Yes or No.
- Your personal data will be retained by Construction Resources Company, LLC ("Company") and its affiliated businesses for as long as the Company determines it is necessary to evaluate your application for employment. Under the General Data Protection Regulation, you have the right to request access to your personal data, to request that your personal data be rectified or erased and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with a supervisory authority.
Written answers (4)
- If you have been discharged from a previous employer, please explain the reason for discharge. optional
- If yes, please provide details of the non-compete agreement, including the terms and duration of the restrictions, and the name of the company enforcing the agreement. optional
- Please tell us about additional education or training: optional
- Summarize below any special skills and qualifications acquired from employment or other experiences that may qualify you to work with our Company. optional