ADMINISTRATIVE SUPPORT - MONTGOMERY, AL

One Federal Solution is an industry leader in providing government services. We have recently acquired an opening for an Administrative Support Personnel for the PIV(ID) Card Issuance unit of the Department of Homeland Security in Montgomery, AL . This individual will be responsible for providing administrative and clerical support for the PIV(ID) unit.

Job Description

• Support the daily operation of the unit responsible for the issuance of Personal Identity Verification (PIV) Cards
• Grant appropriate authorized physical access to office space upon request by customers using local access control system(s).
• Tracking and reporting of all card number of cards issued, revoked, recovered, and destroyed is required
• Provide fingerprinting services for authorized DHS personnel using appropriate fingerprinting equipment and supplies.
• Deliver professional customer service to customers including in-person appointments, answering phone calls and emails, resolving questions, troubleshooting problems.
• Schedule appointments, serve as enrollment official, take PIV photos, process enrollee credentials, process visitor request, and issue paring decal amongst other assigned tasks.