Administrative Support Specialist-Family Matters

Job Purpose:
- The Administrative Support Specialist-Family Matters at JAFCO is responsible for providing comprehensive administrative support to the Family Matters team. This role is crucial in ensuring the smooth operation of day-to-day activities, facilitating communication, and enhancing the efficiency of processes within the organization. The specialist will play a key role in maintaining organized records, coordinating meetings, and assisting with various projects aimed at supporting families in need.

Key Responsibilities:
- Provide administrative support to the Family Matters team, including managing calendars, scheduling meetings, and preparing necessary documentation.
- Maintain accurate and organized records of family cases, ensuring confidentiality and compliance with organizational policies.
- Coordinate communication between families and the Family Matters team, acting as a liaison to facilitate efficient information exchange.
- Assist in the preparation and dissemination of reports, presentations, and other materials related to family support initiatives.
- Support the planning and execution of events and programs designed to assist families, including logistical arrangements and follow-up activities.
- Conduct research and gather information to support family cases and program development.
- Respond to inquiries from families and external partners, providing timely and accurate information.
- Collaborate with other departments within JAFCO to ensure a cohesive approach to family support services.
- Perform other administrative duties as assigned to support the overall mission of JAFCO and the Family Matters team.