Administrator

Roles & Responsibilities: Roles & Responsibilities Helpline ticket needs to be raised for every case addressed, no misses on this. Every individual needs to follow the clean bin policy, all tickets in the bib should be either closed or transferred to the next shift engineer with proper comments. Pending call tracker will be shared on your individual mail id’s, which needs to be acknowledged. All tickets closed needs to be shared with the shift manager by shift end, on daily basis, without fail.…