Admission and Internship Placement Manager

About the role

Our Marseille office is expanding and we are looking for someone to join our Admission and Placement team. Thanks to a portfolio of prospects and learners assigned to you, your goal will be to support them, from enrollment in their training to the end of their journey at Walter. This involves proactive and close support for our learners.

Our target audiences—your future interlocutors—are students wishing to train, retrain, or upskill in new areas. In practice, our tech team has optimized most of our processes and tools so that you can focus on the essentials: supporting our learners. This implies quickly becoming an expert in all our products and the issues frequently encountered by our learners, to respond effectively and thus ensure an exceptional learning experience for our community.

You will thus be at the heart of the action, representing Walter Learning.

In other words, you will take on a coaching role for our learners, and your main missions as Admission and Placement Manager will be:

What you'll do

• To actively contribute to the processing and selection of our learners' files: interviews, tests, …
• To work in a pair with the Corporate Relations sales team to promote and accelerate candidate placement
• To present potential candidates to the Corporate Relations Managers to match our students' applications with the requirements of our partners/companies
• To be a true coach for your interlocutors, guiding them in writing their CV, their LinkedIn profile, in their company search, and preparing them for interviews with company recruiters, via individual and/or group virtual workshops
• To follow the commercial processes for candidate admission and student enrollment
• To prepare the administrative file in collaboration with the learner and the company

The missions and responsibilities indicated below are neither exhaustive nor definitive.

What we're looking for

• Perfect mastery of written and spoken French (100% Francophone market)
• You are passionate about customer relations and ideally you are attracted to the field of education or training
• You naturally have a supportive mindset and ideally you have knowledge of the HR sector
• You have a culture of numbers and achieving objectives
• You are organized and know how to respect a process
• You have very good oral communication skills and a real sense of human contact
• You are a good listener, empathetic, and always calm when handling requests

Finally, and without contradiction to the previous qualities, you are results-oriented and will strive to achieve and exceed your objectives
Ideally, you have a Bachelor's degree (Bac+3) and have initial experience in customer relations, administrative management, or operational HR; however, we do not require a specific background, and candidates from all types of training are invited to apply. If you are attracted to the missions mentioned and recognize yourself in the expected skills, do not hesitate to apply!

What you'll get

• We have a concrete internal promotion policy and a defined career path for our sales teams. Joining this project means having the opportunity to progress professionally by taking on ever greater and more varied challenges: evolution towards another sales process, management, another department, another country…
• We offer 35-hour permanent contracts (CDI) and are committed to promoting the work-life balance of our employees
• Our teams are very diverse, essentially from a professional standpoint (instructional design, audiovisual production, IT dev, remote sales, marketing, etc.). At the intersection between a tech company and a production house, you will be able to discover different professions at Walter Learning.
• Walter Learning is present in several major urban centers, in modern and always very well-located offices.
• We offer all our employees unlimited access to our entire training catalog

Additional information

• Contract type: Internship (6 to 6 months)
• Location: Madrid
• Education level: Bachelor's degree
• Experience: > 6 months
• Salary: between €694 and €1500 / month