Admissions Assistant

Open 20d

Summary

Weekend admissions assistant at a healthcare rehab center, managing the admission process, coordinating with referral sources, conducting facility tours, and using PCC CRM for census development.

Admissions Assistant-Weekend position only


The Admissions/Social Services Assistant is responsible for providing assistance to the Director of Admissions for networking, advertising, developing targets for future referral sources for census development as well as the admission process at the center and for assisting the Director of Social Services as needed.

ESSENTIAL FUNCTIONS:
1. Understanding and implementation of standards, policies and procedures for the admission process.
2. Assist with and/or administer and process all daily information for the census.
3. Work as a team player with the pre-admission review process.
4. Collect information and funds in securing admissions and bed holds.
5. Manage multiple assignments in highly pressured situations, meet tight deadlines and schedules.
6. Formulate professional relationships with referral sources and health care partners in the community
7. Conduct and develop telephone etiquette, tours and interviews with backup staff, assist in on-site hospital visits as needed.
8. Review hospital referral information and make decisions on admission based on center policy
9. Assist with the Director as applicable with maintaining census development by tracking status of occupancy and targeting census mix.
10. Assist the Director with Admission/Services Barrier Surveys and report findings to the Director of Admissions and Administrator.
11. Ability to coordinate admissions by researching inquiries and conducting center tours.
12. Assist in collecting all data to be processed and finalized during the admission process and to pursue admission closings, complete facility admission agreement documents
13. Notify all staff of scheduled admissions, LOA, bed hold and discharges, update computer systems to reflect changes
14. Ability to design and implement an admission process which meets the federal, state and company guidelines, including completion of all required documentation, family and/or resident interviews, communication with referred agencies, Administrator, Director of Nursing and/or Assistant Director of Nursing regarding the feasibility of admissions and appropriate placement.
15. Conduct tours of the facility to prospective resident and their families.
16. Ability to assist in managing department budget, ensuring availability of needed equipment and supplies.
17. Attend weekly Department Head meetings as assigned and/or in the absence of the Director and carry out all decisions and plans made.
18. Attend all required in-services.
19. Assist in community outreach and planning of Health Talk presentations
20. Use of PCC CRM Module and referral systems
21. Assists Director of Social Services, as needed.
22. Promote and demonstrate a culture of Service Excellence.
23. Perform other duties as assigned.