Admissions Coordinator

Essential Functions and Responsibilities:

• Answers, responds to, and screens incoming inquiries regarding services offered by Rose Hill Center and provide additional information and direction for next steps.
• Provide application and releases of information forms to prospective resident, families and referral sources.
• Schedule and conduct on-site tours / visits for prospective resident, families, and referral sources.
• Enter data regarding inquiries and maintain CRM database.
• Maintain CRM database of former residents and their families.
• Assist in establishing strong and effective external relationships with community-based marketing entities relating to referral development, admissions, and potential partnerships with programs and services.
• Research and initiate contact with new referral sources, in coordination with supervisor.
• Develop and maintain database for on-going contact; develop a process for continuous, on-going contact with families who have expressed interest in Rose Hill.
• Maintain referral files / schedule professional visits in coordination with Outreach.
• Maintain other program information and files.
• Appropriately represent Rose Hill on and off site.
• Coordinate with participants in external events.
• Serve on Admission / Marketing Committee.
• Maintain minutes of the Admissions Committee meetings.
• Create and maintain monthly reports used by the admissions department.
• Prepare correspondence to families regarding decisions made by the Financial Assistance Committee.
• Other related duties as assigned.