ADMISSIONS COORDINATOR

​​​​​​​The primary purpose of this position is to direct the admission of residents to the facility in accordance with departmental goals, objectives, standards of performance and policies and procedures.

• Manages the admissions process for the facility, including responsible autonomy to approve the admission of residents
• Works closely with the Director of Nursing, Marketing Director and Business Office Manager in determining proper admission criteria and procedures
• Develop policies and procedures for the admissions process
• Is available during both business and after-business hours to answer admission inquiries or to admit residents from acute and emergency settings
• Supervises Admissions Assistants; may be assigned supervision of other positions
• Develop and maintain business relationships with Discharge Planners, Case Managers, and Physicians to generate placement referrals
• Coordinate the admission of residents to the facility by communicating with other departments, external organizations, agencies and healthcare facilities.
• Ensure resident rooms are admission ready
• Provide tours to perspective patients, family members or responsible parties
• Complete the admission packet with the residents and/or responsible parties
• Oversee and participate in the orientation program for residents
• Ensure that patients are assisted with financial and legal matters, i.e. Medicare, Medicaid benefits, Social Security, VA, etc.
• Assist patients to determine how they would like to make decisions about their health care, and whether or not they would like anyone else involved in these decisions
• Ensure that interviews with residents include discussion of room rates, billing procedures, visitor/guest privileges, restrictions, and resident care procedures as appropriate. Ensure that required information and signatures are obtained.