Admissions & Operations Coordinator (In Office)

Location: 151 Koser Rd. Lititz, PA — In-Office

Department: CNS Driver Training Center

Reports to: Executive Team Member (TBD)

Employment Type: Full-Time, Salary (Exempt)

Hours: M–F, 7:00 AM – 4:00 PM

About CNS Companies

Join our team at CNS, where we help companies across a wide range of industries—transportation, healthcare, education, manufacturing, and more—stay safe, compliant, and profitable. CNS is a leader in our field, offering a comprehensive range of services to clients while providing an environment where our team members are excited to work, learn, and grow in their careers. We play a crucial role in helping businesses navigate the complexities of compliance and safety regulations, keeping them on the path to success. Together, we do this by living our values: lasting relationships, professionalism, integrity, client-focused decisions, and servant leadership.

Our team works diligently to understand each client’s unique needs, offering tailored, proactive solutions. Whether we’re supporting fleet companies or individual owner/operators, we’re committed to ensuring compliance and providing a best-in-class experience that meets both current and future needs. CNS is known for its personal touch and a culture of care that delivers real results.

Position Summary

We’re looking for an Admissions & Operations Coordinator to be the front door of our Driver Training Center (DTC). Interest in our CDL programs—Class A, Class B, Hot Shot, and permit prep—is growing fast, and you’ll be the first voice callers hear and the person who keeps leads moving toward enrollment. This role blends admissions and customer service with hands-on operations: you’ll schedule students into vehicles and time blocks, support DTC events, and keep our books current in QuickBooks. You’ll work closely with DTC leadership and connect the center to the wider CNS team, so the work is varied and moves fast. This is an in-office role—our students, instructors, and trucks are here, and the best service happens in person.

Key Responsibilities

Admissions & Customer Service

• Answer all incoming Driver Training Center calls with warmth and confidence
• Stay knowledgeable about DTC programs and the full CNS service menu; refer callers to other CNS departments when appropriate
• Deliver a positive experience to every prospective student, current student, employer, and partner

Sales & CRM

• Work daily in the CRM to follow up with leads, keep records accurate, and ensure leads convert to enrollments
• Partner with CNS leadership to grow DTC sales revenue and reach enrollment goals
• Collect feedback from students, instructors, employers, and partners and share insights that help us better meet customer needs

Scheduling & Operations

• Schedule student enrollment into the appropriate vehicles and time blocks
• Communicate clearly with instructors and leadership about needed vehicle maintenance so training never stalls
• Support the administrative side of DTC events and programs (career fairs, classes, partner events, etc.)

Bookkeeping

• Support DTC bookkeeping in QuickBooks—recording transactions, tracking student payments, and reconciling accounts
• Keep financial records accurate and current so leadership has a clear picture of center performance

Communication & Collaboration

• Support communication between DTC leadership and the larger CNS organization
• Jump in where needed—no task is too big or too small; other duties as assigned