Admissions Specialist (68902)

DEFINITION:

Responsible for the efficient and responsible operation of the front office area.

SUPERVISION:

Position is supervised by the Practice Clinic Manager.

ESSENTIAL JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Staff will be expected to provide excellent consumer service by providing a warm and welcoming environment for all consumers, visitors and staff and appropriately offering consumers timely access to clinical staff to meet any immediate needs.
• Staff will abide by the agency policy on confidentiality at all times and respect the integrity and confidentiality of all consumer related information.
• Staff will be responsible for following all safety and administrative procedures.
• Staff will be responsible for immediate response to incoming calls and routing calls to appropriate staff.
• Staff must read, acknowledge, and abide by the accounting cash/check handling procedures for all monies collected and will be responsible for complying with all cash handling and accounting procedures.
• Staff will be responsible for all tasks involved in closing and opening the front office as scheduled.
• Staff will maintain the following for General Pershing location: proxy card list, panic button list, adequate supplies and inventory for office functions, phone list, and room schedules.
• Staff will prepare and disseminate agency mail and deliveries.
• Staff will review and prepare consumer records prior to scheduling/service delivery to ensure the services provided will be compensable.
• Staff may be asked to perform other duties as required and/or assigned by supervisor and/or Executive Staff and will be responsible for notifying the supervisor of any training deficiencies that impair the ability to perform his/her duties.