Adoption Change Manager
Description
Envision Employment Solutions is currently looking for an Adoption Change Manager for one of our partners, a leader in the consulting & technology services!
Objective:
The Adoption Change Manager is to work closely with the experience manager, data analyst, UX, and the client to understand business challenges and propose adequate solutions. The Adoption Change Manager will play a pivotal role in driving organizational change initiatives aimed at revolutionizing how clients perceive and manage their employee experiences. The Adoption Change Manager needs to understand our clients' unique challenges, orchestrate change strategies, and foster a culture of continuous improvement.
Responsibilities:
- Identify key stakeholders within client organizations and create tailored engagement plans to secure buy-in and active participation in change initiatives.
- Develop clear and effective communication plans and training programs to disseminate information about changes, address concerns, and equip employees and leaders with the skills and knowledge required to thrive in the evolving work environment.
- Proactively identify and address resistance to change by implementing mitigation strategies and fostering a supportive environment for employees adjusting to new processes and technologies.
- Establish key performance indicators (KPIs) to measure the success and impact of change initiatives. Regularly assess progress, gather feedback, and adjust strategies as needed to optimize outcomes.
- Work closely with UX researcher to interpret user feedback and design workshops, focus groups, communication, and other tactics to gather insights from users.
- Align change strategies with the organization's broader sustainability objectives, ensuring that new initiatives support long-term environmental goals.
- Track the sustainability outcomes of change initiatives and adjust as necessary to improve environmental performance.
- Coordinate and deliver training sessions, workshops, and other learning opportunities.
Requirements
- Minimum of 3 years of adoption/organizational change management or similar communication-based role.
- Excellent communication skills are essential, as the organizational change manager must be able to articulate the vision, strategy, and benefits of change to a diverse audience.
- Deep understanding of ADKAR.
- Gamification as an adoption tactic.
- Proficiency in Microsoft Office.
- Strong interpersonal skills, empathy, and the ability to work collaboratively across the organization are critical for successfully managing the people side of change.
- A proactive approach to problem-solving and a deep understanding of organizational dynamics will ensure the successful adoption of new initiatives and a positive employee experience.
- Knowledge of or willingness to learn about sustainable workplace practices that can be applied by employees.