Adult Case Manager

WHO WE ARE

Welcome to MiSide, a Community Impact Network dedicated to providing expert support and guidance with every side of life. One trusted full-service partner people of all ages and backgrounds can go to for help with everything from early childhood development to mental health and wellness to employment and wealth management even finding a place to call home. There’s always an upside to working together, especially when you’re working with the best to make the world a better place for everyone. Get ready to see it firsthand with MiSide.

This position acts as an advocate for needed community services when the consumer is in need of concrete services. Core elements of this position include: (1) service plan development; (2) linking and coordination services; (3) advocacy and education provided to consumer to assess needed services and obtain concrete needs; (4) re-assessment and follow-up; (5) monitoring, linking, and coordinating of all services provided to the consumer. The person in this position works with a great deal of professional independence under the general guidance and supervision of the Director of Adult Outpatient Counseling.

DUTIES AND RESPONSIBILITIES:

• Ensure consumers are receiving eligible SSI, Medicaid, and other medical and insurance benefits Assist and educate consumers with necessary concrete services
• Support development of coping skills, in community, to enhance quality of living, prevent psychiatric hospitalization and/or re-hospitalization Increase consumer participation in CMH aftercare and support services
• Assess, diagnose, and evaluate
• Participate in Person Centered Treatment Planning
• Act as consumer advocate for all identified needs to support mental health
• Enhance continuity of services with multiple providers to ensure health needs, safety issues, legal, DHS, and other pertinent individual issues are addressed
• Monthly monitoring of all services provided to consumer
• Coordinate care with other internal and community-based treatment services
• Responsible for meeting direct service productivity and documentation standards per agency and program expectations
• Maintain consumer case record, prepare reports and correspondence with professionalism, in a timely manner
• Must meet agency productivity/performance standards
• Other tasks and responsibilities, as assigned