Advanced Pharmacy Technician Advocate

Location: Farmington Hills, MI

Facility: Providence Farmington Hills

Department: Pharmacy Services

Schedule: Monday - Friday | 8:30 AM - 5:00 PM EST | Full-time | No weekends or major holidays.

• Strong attention to detail with the ability to maintain accuracy in high-volume, fast-paced specialty pharmacy environments while prioritizing tasks, managing multiple responsibilities, and ensuring operational efficiency.
• Proficient in pharmacy computer systems, electronic documentation, and data entry.
• Experienced in supporting patient medication access through benefit investigations, prior authorizations, Patient Assistance Programs (PAP), and financial assistance while helping prepare patient education materials.
• Effective communicator who serves as a liaison between pharmacists, patients, healthcare professionals, retail pharmacies, and provider offices to coordinate care and resolve medication-related inquiries.
• Reliable, adaptable, and team-oriented professional committed to quality patient care, regulatory compliance, and operational excellence, with flexibility to assist with shipping, packing, inventory management, drug shortages, and other pharmacy operations as needed.

Licensure / Certification / Registration

• Required Credential(s):
  • One or more of the following:
    • Pharmacy Tech credentialed from the National Healthcare Association obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed. Must possess all state and local qualifications.
    • Pharmacy Tech credentialed from the Pharmacy Technician Certification Board (PTCB) obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed. Must possess all state and local qualifications.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences:

• Specialty Pharmacy Technician experience is highly preferred.
• 3+ years of experience in a retail or specialty pharmacy setting.