Advanced System Support Analyst

QUALIFICATIONS AND EXPERIENCE 5 years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.). 5 years' experience writing SQL queries against SQL databases. 3 year of experience working with surveillance and the most up to date reporting systems. 3 year of experience writing technical and developing training documentation materials and recording training videos. RESPONSIBILITIES SERVICE TASKS: Contractor will perform the following tasks in …