Adventure Specialist | Full-Time, Year Round
At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who are focused on creating meaningful and memorable experiences.
As an Adventure Specialist at Hyatt Regency Lake Tahoe, you will help guests make the most of their time in Lake Tahoe by connecting them with outdoor recreation, resort programming, and local experiences. This role serves as a knowledgeable resource for guests while also supporting the coordination and execution of seasonal activities throughout the resort.
Key responsibilities include\:
- Serve as a knowledgeable resource for guests seeking recommendations for local attractions, outdoor recreation, seasonal events, and resort experiences
- Promote, coordinate, and assist with booking on-site and off-site activities, including skiing, hiking, biking, paddleboarding, boating, and guided excursions
- Facilitate daily resort activities, seasonal programming, and special events
- Assist guests with activity planning and provide recommendations based on interests, ability levels, weather, and seasonal conditions
- Deliver warm, engaging, and personalized service throughout the guest experience
- Follow established safety procedures and ensure activities are conducted with guest wellbeing in mind
- Coordinate with local vendors, activity providers, and resort departments to support a seamless guest experience
- Maintain accurate guest participation records, waivers, and other required documentation
- Maintain the Adventure Center and recreational equipment, ensuring spaces are clean, organized, properly stocked, and guest-ready
- Assist with the setup, breakdown, transportation, and storage of recreational equipment and activity materials