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Cross Border Talents

Advertiser Support Specialist

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Description

Join a global team supporting Facebook & Instagram advertisers and help businesses grow through digital advertising.

Requirements

  • Fluent in Turkish & English
  • Strong communication and problem-solving skills
  • Customer service mindset
  • EU Work Permission required (EU passport or valid work authorization)
  • Previous customer support experience is a plus

Working Conditions

  • Full-time: 40 hours/week
  • Rotational shifts between 06:00 - 23:00

Benefits

  • Competitive salary package
  • Meal allowance
  • Health insurance
  • Performance bonus opportunities
  • Optional accommodation support

Main Responsibilities

  • Support Facebook & Instagram advertisers via chat, email, and phone
  • Resolve advertising and technical issues
  • Provide pre- and post-sales support
  • Help clients maximize platform tools and performance

Interested? 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄! Send your CV to asmar.hasanova@cbtalents.org

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