【AE】Account Executive/客戶助理
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Description
- Handle customer service tasks, including supporting account managers, managing communications, and following up on customer needs.
- Perform statistical data analysis, process data, and create basic charts and visualizations.
- Prepare product marketing materials, notification letters, and other business communications in both Chinese and English.
- Coordinate across departments to accurately communicate customer needs.
- Serve as an assistant to the supervisor, supporting daily administrative tasks, scheduling, and progress tracking.
- Provide timely support to the supervisor and adapt priorities as needed.
- 負責客戶服務相關作業,包括支援客戶經理、管理訊息及追蹤客戶需求。
- 執行數據統計分析、資料處理及基本視覺化圖表製作。
- 撰寫中英文產品文宣、通知信函及其他商務文案。
- 進行跨部門溝通協調,準確傳達客戶需求。
- 擔任主管助理,協助主管處理日常行政事務、工作安排及進度追蹤。
- 適時支援主管需求,並依工作需要彈性調整優先順序