AEM Product Specialist (AEM Business Analyst)

• Join the University's ICT Digital Engagement Team as an experienced AEM Product Specialist in this fixed-term opportunity until January 2027, with the possibility for extension

• Partner with business and technical stakeholders to translate complex requirements into user-centred AEM solutions, driving process improvement and delivering strategic digital outcomes.

• Salary of $131,108 to 147,858 with additional career development opportunities and 17% superannuation

Why join the University of Sydney?

Join one of Australia's leading universities at a pivotal time, where technology is evolving to better support student learning, teaching excellence, and research at global scale.

ICT is central to the University's mission, delivering the platforms, services, and partnerships that enable student success, strengthen teaching, and accelerate research impact.

With strong investment and ambitious transformation underway, you'll work in a large and complex environment where your contribution will have visible, meaningful impact across the University community.

The opportunity

The AEM Product Specialist (AEM Business Analyst) will support the Technical Lead to deliver and execute program of work through discovery and delivery by way of complex process design, staff competency and compliance management.

The AEM Product Specialist (AEM Business Analyst) will leverage relationships with various stakeholders, including subject matter experts, executives, users, and technical staff to analyse, elicit and document requirements associated with defined product scope and objectives for technical solutions.

Working within a large, complex, and multifaceted organisation, the Senior Business Analyst will be part of the Business Analysis Team within ICT’s Digital Engagement Team but will be working with a diverse range of stakeholders across the institution. By driving the interpretation of business objectives, from stakeholders to developers, and recommending improvements to process or technical solutions, the Senior Business Analyst is instrumental in supporting University and ICT strategy.

What you'll do

• Partner with stakeholders across the University to analyse business needs, gather requirements, and translate complex challenges into user-centred digital solutions that deliver measurable outcomes.

• Lead business analysis activities by developing user stories, documenting functional requirements, managing product backlogs, and supporting Agile delivery using Scrum methodologies.

• Drive business process improvement by identifying opportunities to streamline workflows, enhance services, and implement innovative technology solutions that improve operational efficiency.

• Facilitate workshops and stakeholder engagement to build consensus, prioritise initiatives, resolve issues, and ensure business requirements are accurately captured and delivered.

• Collaborate with cross-functional teams, including developers, testers, project managers, and vendors, to ensure solutions are fit for purpose, aligned with business objectives, and successfully implemented.

• Champion continuous improvement and change by supporting organisational transformation, promoting best practice business analysis methods, and contributing to the successful delivery of digital and technology initiatives.

What we're looking for

• Extensive experience as a Business Analyst within a complex enterprise environment, with a proven ability to lead business analysis activities, facilitate requirements elicitation, and deliver high-quality functional specifications.

• Strong knowledge of Agile delivery, the Software Development Lifecycle (SDLC), project management principles, and product management practices, with experience managing backlogs, user stories, and competing priorities.

• Demonstrated experience delivering digital solutions, including Adobe Experience Manager (AEM), API integration projects, and enterprise content management systems, with proficiency in tools such as JIRA, Confluence, SharePoint, and Excel.

• Exceptional stakeholder engagement and facilitation skills, with the ability to build trusted relationships, lead workshops, influence outcomes, and communicate effectively with technical teams, business stakeholders, and senior executives.

• Highly developed analytical and problem-solving skills, with the ability to interpret complex business requirements, identify process improvement opportunities, and develop practical, user-focused solutions.

• A collaborative and proactive approach, with experience mentoring other Business Analysts, promoting best practice methodologies, and contributing to a culture of continuous improvement and innovation.

What's in it for you?

• 17% superannuation

• Generous parental leave entitlements

• Salary packaging options

• Flexible and hybrid working arrangements

• Career development and learning opportunities

• Health and wellbeing programs, including Fitness Passport

• Access to a vibrant, globally recognised university community

How to apply

If you're looking for an opportunity to contribute to meaningful work while building your career in a world-class university environment, we would love to hear from you.

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

Accessibility and inclusion

The University of Sydney is committed to creating an inclusive recruitment experience for all candidates. If you require adjustments or additional support at any stage of the recruitment process, we encourage you to let us know.

This may include adjustments to the interview format, additional time, breaks, accessible interview locations, receiving materials in advance, or any other practical support that will help you participate comfortably.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Kimberley Smith, kimberley.smith@sydney.edu.au.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.

Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 09 August 2026 11:59 PM