After Sales Service Manager

Job Summary

Drive sales growth by managing customer relationships, developing sales strategies, and delivering technical product presentations in the material handling industry.

Responsibilities

• Conduct customer visits and manage the entire after-sales selling process, including identifying prospects through sales leads and cold calls
• Develop and implement sales strategies targeting specific customers to increase revenue and market share
• Build and maintain strong business relationships with new and existing customers to foster loyalty and repeat business
• Ensure customer satisfaction by addressing product and service needs effectively
• Deliver technical presentations and product demonstrations to communicate value and support sales efforts
• Collaborate with team members while working independently to achieve sales targets

Preferred competencies and qualifications

• Demonstrate strong analytical and processing skills to evaluate sales data and customer needs
• Exhibit meticulous attention to detail and teamwork capabilities
• Possess experience in equipment sales or related fields to enhance sales effectiveness
• Maintain an outgoing personality with strong interpersonal and communication skills to engage customers