After-Sales Service Operations Manager (e-Scooter/ EV)

• Develop and manage the operational quality control system for the motorcycle after-sales service network.
  
• Establish and update operational standards, policies, and procedures for dealerships and service workshops.
  
• Conduct post-opening reviews and periodic audits to ensure compliance with company standards.
  
• Perform internal compliance inspections on pricing policies, dealer support programs, customer complaints, and other operational risks.
  
• Monitor corrective actions and drive continuous improvement across the dealer network.
  

Requirements

• Bachelor's degree in Business, Engineering, Automotive, or a related field.
  
• At least 3–5 years of experience in after-sales operations, dealer network management, quality assurance, or operational audit.
  
• Strong analytical, communication, and problem-solving skills.
  
• Willingness to travel for dealer visits and audits.
  

Benefits

• Competitive salary and performance-based bonus.
  
• Comprehensive health insurance and annual health check.
  
• Professional training and career development opportunities.
  
• Dynamic, professional working environment with opportunities to work on nationwide projects.
  
• Annual leave and other benefits in accordance with company policy and labor regulations.