Techstars Agent Product Manager
Summary
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Notch is the AI operating system built for enterprises running complex, regulated operations. We deploy purpose-built agents that resolve real workflows end-to-end, compliantly and at scale across insurance and financial services.
We’re a fast-growing startup at the forefront of the AI revolution, helping companies scale smarter and cut costs. Our platform connects customer and employee interactions with back-office systems to automate complex workflows end-to-end - all delivered with the highest standards for auditability, explainability, and governance.
Backed by top-tier VCs, Notch has raised $45 million to date, including a $30 million Series A in March 2026 led by Headline, with participation from Lightspeed, Jibe Ventures, Illuminate Financial, Munich RE, and Phoenix.
About The Role:
As an Agent Product Manager at Notch, you will work directly with enterprise customers to design, deploy, and optimize AI agents tailored to their brand and workflows. You’ll own customer outcomes end-to-end, act as the bridge between customers and engineering, and help shape the future of our platform through real-world insights.
What You'll do:
- Design, build, and refine AI agents alongside customers - diving deep into their workflows, challenges, and goals to craft tailored solutions.
- Create fast feedback loops with engineering - translating real-world needs into product improvements and new capabilities.
- Partner closely with your engineering pod to deliver new features and enhancements that support specific customer use cases.
- Own the full lifecycle of customer AI agents - from initial deployment through ongoing optimization and success.
- Represent Notch externally - collaborating with enterprise customers, driving key deployments, and showcasing the future of AI-powered CX.
Requirements
- Have 5+ years of relevant experience (e.g., product lead, Technical project lead).
- Are technically savvy - able to understand system integrations, workflows, and AI agent design.
- Possesses strong communication and relationship-building skills.
- Are comfortable operating in fast-paced, ambiguous environments, shaping solutions on the fly.
- Have excellent verbal and written communication skills in English.