Agent, Travel & Events

Location: Sherbrooke

Work model: Hybrid - 2 days per week in the office

Here's what we do and why we do it.

Simply put, we work together to simplify businesses' IT with cloud technology so they can focus on what really matters—making people’s lives better. Discover how we do that here:

Here's how you will contribute to the success of the company

We are looking for a highly organized and autonomous Travel & Events Agent to support internal HR events, travel logistics, and promotional operations.

This role is focused on hands-on execution and operational support, ensuring seamless delivery of employee experiences, particularly during high-volume seasonal periods.

You will manage multiple priorities across internal events, travel coordination (supported by an external agency), and logistics, working closely with internal stakeholders and vendors.

This is a fast-paced role with seasonal peaks (September–October and April–May), requiring strong autonomy, adaptability, and attention to detail.

Here's what your day-to-day will look like in this role

Key Responsabilities:

HR Events

• Execute and support internal HR events (kick-offs, employee events, celebrations, offsites)
• Coordinate logistics end-to-end: venues, vendors, setup, and on-site execution
• Provide on-the-ground support during events, including occasional evening activities
• Ensure smooth execution of high-visibility employee experiences

Travel Operations

• Support corporate travel arrangements (primarily flights and hotels)
• Work closely with external travel agency for bookings and changes
• Handle urgent or last-minute travel adjustments when needed

Promotional & Operational Support

• Coordinate swag, promotional items, and event materials
• Track orders, deliveries, and logistics
• Support distribution and operational follow-up for internal initiatives

Here's what you need to have and master to get the job

• Minimum 3 years of experience in event operations, administration, logistics, or coordination-heavy roles
• Strong organizational skills and ability to manage multiple priorities under pressure
• High attention to detail and strong execution rigor
• Autonomous, resourceful, and comfortable working in ambiguity
• Strong communication and stakeholder management skills
• Calm and effective in handling last-minute changes or unexpected issues
• Proficiency in Microsoft Office Suite (especially Excel)
• Bilingual in French and English

Physical requirements of the role

• This role may include occasional physical tasks, such as the handling and lifting of light loads as part of event setup and dismantling activities (e.g., promotional booths and materials)

Assets

• Experience in corporate travel coordination or working with travel agencies
• Experience in HR/internal events or employee engagement activities
• Exposure to logistics, vendor coordination, or promotional operations
• Access to a vehicle for occasional site visits (asset; approx. 4–6 times/year)

Benefits of working at Sherweb

Sherweb is first and foremost a culture where our customers’ needs are at the heart of everything we do, supported by Sherwebers committed to living our values of passion, teamwork, and integrity.

Dynamic and flexible work environment

• Beautiful offices designed for collaboration (Sherbrooke and downtown Montreal)
• Access to cutting-edge tools and technologies
• A results-driven culture where ideas, actions, and expertise are recognized
• Supportive colleagues from diverse professional and cultural backgrounds
• A generous employee referral program

Flexible total compensation package

• Base salary between $42,320.00 and $52,900.00 per year
• Vacation allowance based on prior experience
• Paid time off starting on day one (vacation and personal days)
• Employee benefits program with savings at local merchants

Unlimited growth opportunities

• Close relationship with your direct manager and open communication to support your development
• Multiple learning and development opportunities
• Tools to track your progress and support career growth

A vibrant social life (Sherweblife)

A rich calendar of virtual and in-person activities designed to foster connection throughout the year.

At Sherweb, we believe in transparency and pay equity. The salary range provided is intended to give an indication of what you can expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. The final compensation package will be tailored to reflect the selected candidate’s qualifications and expertise, ensuring we remain competitive and fair in our offers.

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.