Agentic AI & Copilot Developer
Role \: Agentic AI & Copilot Studio Developer
Location\: Pan India
Exp - 6 to 9 Yrs
- Design and develop intelligent agents using Microsoft Copilot Studio for enterprise automation and conversational AI use cases.
- Build multi-turn dialog flows, adaptive cards, and topic-based conversation design with fallback and escalation handling.
- Configure and extend agents with custom connectors, Power Automate flows, and REST API integrations for backend orchestration.
- Implement agentic AI workflows using autonomous triggers, action chaining, and goal-based task execution patterns.
- Integrate Copilot Studio agents with Microsoft 365 channels — Teams, SharePoint, Outlook, and Power Pages portals.
- Connect agents to enterprise data sources via Microsoft Graph connectors, Dataverse, and third-party APIs for grounded responses.
- Apply Generative AI capabilities within Copilot Studio including generative answers, AI Builder models, and prompt customization.
- Work with Azure AI Foundry / Azure OpenAI Service for custom LLM integrations beyond native Copilot Studio capabilities.
- Configure agent governance — topic-level access control, DLP policies, audit logging, and Purview compliance integration.
- Implement RAG (Retrieval-Augmented Generation) patterns using SharePoint, Dataverse, or Azure AI Search as knowledge sources.
- Design and orchestrate multi-agent workflows using LangChain / LangGraph or Copilot Studio's agent handoff capabilities.
- Monitor agent performance using Copilot analytics, CSAT metrics, and conversation transcripts for continuous improvement.
- Collaborate with enterprise architects to align agent design with M365 Copilot extensibility and organizational AI governance policies.