Agentic AI Engineer
Description
Job Description Agentic AI Engineer
Location : Hyderabad, Telangana
Work Mode : Onsite
We are looking for an experienced Agentic AI Engineer with strong expertise in ServiceNow, Generative AI, and AI Agent development. The ideal candidate will design, build, and optimize AI-powered solutions using Now Assist, AI Agent Builder, Agentic Workflows, and Large Language Models (LLMs) to automate enterprise business processes.
Key Responsibilities :
- Build and configure Now Assist skills, AI Agents, and Agent Builder workflows.
- Integrate OpenAI GPT-4o, Anthropic Claude, and Google Gemini with ServiceNow.
- Develop Agentic Workflows using Flow Designer, Orchestration, and Decision Builder.
- Design and optimize prompts for business use cases.
- Implement RAG, tool-use patterns, and intelligent decision flows.
- Evaluate AI outputs for accuracy, safety, and performance.
- Collaborate with business stakeholders and technical teams to deliver scalable AI solutions.
Required Skills :
- 7+ years of ServiceNow development experience.
- Hands-on experience with Generative AI, LLMs, or Agentic AI solutions.
- Expertise in Now Assist, AI Agent Builder, Flow Designer, and Agentic Workflows.
- Experience with OpenAI, Claude, Gemini, Prompt Engineering, and RAG.
- Strong knowledge of JavaScript, Node.js, REST APIs, JSON, and ServiceNow Scripting.
- ServiceNow CSA Certification preferred.
Qualifications :
- B.E./B.Tech, MCA, M.Tech, or equivalent in Computer Science, IT, AI, or related fields.
Skills : ServiceNow, Agentic AI, Generative AI, Now Assist, AI Agent Builder, OpenAI, Claude, Gemini, Prompt Engineering, RAG, Flow Designer, CSA.