Agile Coach

The Agile Coach is responsible for fostering and promoting agile values, principles, and best practices across the organization. This role supports various teams in developing a continuous improvement mindset and delivering high-value outcomes. The Agile Coach plays a critical role in scaling agility at the tribe or enterprise level by embedding within teams, providing actionable feedback, and enabling sustainable agile maturity.

ROLES AND RESPONSIBILITIES

• Engage with teams through regular participation in ceremonies and day-to-day collaboration to provide coaching and support.

• Deliver individual and team coaching to enhance agile mindset, practices, and performance.

• Facilitate regular performance reviews with team leads and scrum masters to address challenges and align on improvements.

• Review team practices and backlogs to ensure alignment with agile principles.

• Collaborate with leaders to share insights and guide team development.

• Present key metrics and observations to inform leadership decisions.

• Lead retrospectives to reflect on progress and identify improvement opportunities.

• Conduct learning sessions on agile topics—such as Value Stream Mapping—to build capability and promote continuous learning.

• Support ongoing agile transformation efforts across teams and the organization.

SKILLS, QUALIFICATIONS, AND COMPETENCIES

• Proven experience as an Agile Coach, Scrum Master, or Delivery Lead

• Deep knowledge of agile frameworks such as Scrum, Kanban, SAFe,etc.

• Strong facilitation, mentoring, and coaching skills

• Experience working in scaled agile environments or with tribes/squads

• Familiarity with agile performance metrics and tooling (e.g., Jira, Confluence)

• Certifications such as ICP-ACC, Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent with background in enterprise transformation or change management is a plus

• Ability to challenge assumptions, assess practices objectively, and provoke thought that drives improvement

• Can align agile coaching efforts with broader organizational goals and transformation roadmaps

• Skilled at discerning recurring behaviors, systemic blockers, and team dynamics that impact performance

• Understands how individual actions affect the larger system, and can provide guidance that leads to long-term improvements

• Balances assertiveness and empathy in facilitating growth, feedback, and tough conversations

• Works across roles and levels, empowering teams while influencing leadership toward agile maturity