Agricultural Engineer

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role

The role of the Agricultural Engineer is to ensure a clean, organized, and visually appealing store that provides customers with a comprehensive shopping experience. The position involves driving sales by using effective selling techniques and extensive product knowledge, specifically in the garden products sector. Success in this role is defined by the ability to educate and train both customers and team members about garden products to maximize sales and customer satisfaction.

What You Will Do

Provide a high level of customer service at all times both internally and externally, by being knowledgeable about product categories and assisting customers professionally.

Assist and advise customers on product selections to enhance their shopping experience and drive sales.

Operate the point of sales system as required, maintaining high accuracy in transactions and cash handling procedures.

Actively learn and understand the product range, advising customers on suitable products to meet their needs, thereby increasing revenue through add-on sales.

Utilize horticultural expertise to maintain the garden section and educate customers and team members about related products.

Assist with receiving deliveries and displaying goods per approved procedures to ensure product availability for customers.

Ensure compliance with in-store pricing and ticketing procedures to inform customers correctly and protect the store from pricing errors.

Apply merchandising principles to maintain a corporate image and ensure the store is well-presented, clean, and tidy.

Initiate and oversee cleaning programs for assigned departments.

Assist with other tasks as needed, including stock takes, new store openings, product launches, and seasonal promotions.

Required Skills to Be Successful

Excellent customer service orientation.

Strong communication skills.

Flexibility and ability to work under pressure.

Proficiency in operating a point-of-sale system.

What Qualifies You for the Role

Degree in Agricultural Engineering or equivalent.

At least 2 years of experience in a retail environment.

Agricultural Engineer certificate is required.

Strong communication and good customer service skills.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.

Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q. We aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible, we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce, which includes over 100 nationalities across 12 countries. Join us today and make a difference.