AI Agent Engineer - Microsoft Copilot Studio

JOB DESCRIPTION

Key Responsibilities

• Build and enhance enterprise AI agents using Microsoft Copilot Studio.
  
• Configure agent instructions, topics, knowledge sources, actions and conversation flows.
  
• Integrate agents with SharePoint, Microsoft 365 and enterprise applications.
  
• Develop agent actions using Power Automate, standard connectors, custom connectors and REST APIs.
  
• Design effective prompts, grounding instructions, fallback handling and structured responses.
  
• Implement authentication, authorization and role-based access for agent integrations.
  
• Test agent accuracy, grounding, actions, integrations and edge cases.
  
• Troubleshoot Copilot Studio, Power Automate, connector and API issues.
  
• Support Power Platform ALM and deployment across Development, Test and Production environments.
  
• Create reusable agent components, integration patterns and technical documentation.
  
• Collaborate with product owners, architects, security teams and integration teams to deliver production-ready agents.
  

REQUIREMENTS

Mandatory Skills & Experience

• 4–5 years of relevant Microsoft technology or application-development experience.
  
• Strong hands-on experience with Microsoft Copilot Studio.
  
• Experience with Microsoft 365, SharePoint and Power Automate.
  
• Working knowledge of Power Apps and Dataverse.
  
• Experience developing actions using connectors, custom connectors and REST APIs.
  
• Good understanding of JSON, data mapping, API error handling and integration troubleshooting.
  
• Working knowledge of Microsoft Entra ID, OAuth 2.0 and role-based access.
  
• Strong prompt engineering and agent-instruction design skills.
  
• Understanding of grounding, hallucination risks, sensitive-data handling and Responsible AI.
  
• Experience testing, troubleshooting and deploying enterprise applications or AI agents.
  
• Ability to independently move an agent use case from requirements through build, testing and deployment.
  
• Work in 3pm to 12am IST shift.
  

Desirable Skills

• Microsoft Graph API experience.
  
• Oracle Fusion HCM or other enterprise HR-system integration experience.
  
• Exposure to Azure OpenAI, Azure AI Foundry or Model Context Protocol.
  
• Experience working with sensitive employee or HR data.
  
• Azure DevOps and CI/CD knowledge.
  
• Relevant Microsoft Copilot, Power Platform or AI certifications.
  

What Success Looks Like

• Secure, reliable and production-ready Copilot Studio agents.
  
• Reusable agent actions, components and integration patterns.
  
• Consistent testing, deployment and troubleshooting practices.
  
• AI agents aligned with enterprise security, privacy and governance standards.
  

Ideal Candidate
You are a hands-on AI-agent engineer who enjoys building and troubleshooting working solutions. You can translate a business use case into a secure, tested and maintainable Copilot Studio agent while collaborating effectively with architecture, security and product teams.