AI Application Engineer

Embed AI capabilities into telco products, channels, and operational workflows.

Key Responsibilities

  • Build AI-powered features for:
    • Customer apps (chatbots, recommendations)
    • Call centre tools (agent assist, summarisation)
    • Network operations (predictive maintenance)
  • Develop prompt engineering and agent workflows
  • Integrate AI into APIs, mobile apps, and enterprise systems
Work closely with product squads in agile delivery

Requirements

  • Full-stack or backend engineering (Node.js, Python, Java)
  • Experience with LLMs, prompt design, agent frameworks
  • API integration, microservices
  • UX awareness for AI-driven interactions


Benefits

  • Feature adoption rate
  • Customer experience improvements (NPS, CSAT)
Reduction in manual effort (call centre, ops)