AI Architect / Lead (12mths MTC)

Forward with Cuscal

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.

At Cuscal, we’ve been at the forefront of payments innovation for 60 years, enabling seamless, secure solutions that millions of Australians rely on every day.

From launching Australia’s first ATM to being the first certified Australian fast payments payer (NPP) and Initiator in 2022, we’ve always pushed boundaries - and we’re not stopping now.

What you’ll be doing

This is an initial 12 month maximum term contract

Working across technology, data and business teams, you’ll help turn AI opportunities into scalable solutions while providing architecture leadership across key initiatives.

You’ll:

• Design, build, test, deploy and support AI and Generative AI solutions
• Act as the AI architect and Tech Lead for key initiatives, translating business requirements into solution designs, architecture patterns and technical decisions
• Build applications using LLMs, machine learning models and AI services
• Design agentic AI solutions capable of reasoning, using tools and completing defined business workflows
• Develop Retrieval-Augmented Generation (RAG) solutions using enterprise data and knowledge sources
• Work with prompt engineering, structured outputs, tool and function calling and model orchestration
• Integrate AI applications with APIs, databases, enterprise data platforms, document repositories and business systems
• Evaluate AI models and technologies across performance, security, cost and business requirements
• Embed security, privacy, data governance and Responsible AI principles into solution design
• Develop reusable AI architecture patterns, solution views, integration designs and architecture decision records

About you

You’re someone who understands that successful enterprise AI is about more than building a great proof of concept. You know how to turn emerging technology into solutions that are secure, maintainable, governed and able to scale.

You’ll bring:

• Strong practical knowledge of AI and modern AI technologies (ideally Azure Foundry)
• Solid experience contributing to solution architecture, architecture reviews, integration design and architecture documentation within an enterprise technology environment
• Strong software engineering and solution design capability
• An understanding of modern AI approaches including LLMs, Generative AI, RAG and agentic AI
• Strong stakeholder engagement and business analysis skills
• The ability to communicate clearly and work effectively through ambiguity

Why Cuscal?

At Cuscal, you’ll experience interesting work that’s transforming. You get the security of an established organisation and the energy of a company committed to innovation. For 60 years, we’ve set the standard in payments, and now we’re preparing to redefine it for the future.

You’ll also enjoy a range of benefits, including:

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities
• Wellbeing focus: We support your physical, mental and financial health with holistic initiatives and access to discounts via Cuscal Advantage
• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements

If you’re excited about this opportunity, we’d love to explore how you can contribute to our vision. Applications may be reviewed as they’re received, so don’t wait - apply now.

Cuscal is an equal opportunity employer committed to creating a diverse, inclusive and barrier-free workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ communities and individuals from culturally diverse backgrounds.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.