AI Architect
Summary
AI Architect role within TTEC's App Delivery & Automation organization, helping transform from a traditional engineering model to an AI-first delivery engine spanning RPA, agentic AI, GenAI, and SaaS product engineering.
Architect AI About the role TTEC's App Delivery & Automation organization is in the midst of a meaningful transformation - moving from a traditional engineering model organized around technology stacks to an AI-first delivery engine organized around outcomes. Three distinct pillars now power this organization: Automation (RPA, shop floor), AI & Intelligence (bots, agentic AI, GenAI), and Product Engineering (SaaS products, desktop and business applications). The AI Architect is a new role creat…