AI Automation Developer | WFH
Intogreat Solutions is a growing BPO provider partnering with clients across Australia, New Zealand, Europe, and the US. We connect talented professionals with exciting career opportunities that support high-performing global teams.
Our premium client, a fast-growing leader in the luxury travel service space, is expanding, and we’re seeking a standout Operations Manager to be part of their journey. This role is a great fit for a commercially minded leader who enjoys working with people, building strong client relationships, bringing clarity to moving parts, and helping teams grow with confidence.
Key Responsibilities:
Business Discovery & Solution Design
Partner with stakeholders to identify process challenges and business needs.
Translate requirements into practical AI, automation, and integration solutions.
Assess and recommend the best-fit technology approach, including AI agents, workflow automation, low-code tools, or custom development.
Design secure, scalable workflows with appropriate controls, approvals, and exception handling.
Hands-on AI & Automation Development
Build and deploy AI-powered workflows, automations, and system integrations.
Develop solutions using APIs, scripts, and automation tools to connect business platforms.
Create prototypes, refine solutions through stakeholder feedback, and lead implementation.
Automate processes such as data extraction, document processing, reporting, and task routing.
Evaluate and implement scalable AI and automation technologies that drive business efficiency.
Testing, Governance and Implementation
Test solutions for accuracy, security, data handling, and performance before deployment.
Implement safeguards to protect data and ensure responsible AI usage.
Document solution designs, workflows, testing, and support procedures.
Monitor, troubleshoot, and optimize deployed solutions.
Support user adoption through training, guidance, and documentation.
Continuous Improvement & Delivery
Drive and prioritize high-impact automation initiatives.
Measure, analyze, and communicate business outcomes and efficiency gains.
Champion emerging AI and automation technologies to improve processes.
Collaborate with stakeholders and technical experts to deliver scalable solutions.
Qualifications & Experience
Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.
Proven experience delivering AI, automation, system integration, or workflow transformation solutions.
Hands-on experience with coding, scripting, APIs, integrations, and low-code/no-code platforms.
Strong stakeholder management skills with the ability to translate business needs into scalable solutions.
Experience in solution design, prototyping, testing, implementation, and ongoing support.
Required Skills
Proficiency in Python, JavaScript, or similar programming/scripting languages.
Experience with APIs, integrations, webhooks, and workflow automation.
Knowledge of AI platforms, LLMs, AI agents, prompt engineering, and document automation.
Strong business analysis, solution design, and process improvement skills.
Ability to create clear documentation and translate business needs into technical solutions.
Understanding of data security, governance, testing, and responsible AI practices.
Excellent communication skills with the ability to engage stakeholders at all levels.
Self-starter with the ability to work independently and drive automation initiatives from concept to delivery.
Preferred Experience
Experience with Microsoft 365, Power Automate, Copilot Studio, Azure AI, or similar platforms.
Background in AI, automation, system integrations, or process improvement.
Experience in consulting, professional services, or client-facing environments.
Exposure to Xero, payroll, bookkeeping, or accounting processes is a plus.
Knowledge of automation governance and best practices is an advantage.
Why IntoGREAT?
Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.
Day 1 HMO Coverage + 2 Free Dependents: Enjoy comprehensive healthcare coverage from your first day of employment, including HMO coverage for up to two dependents at no additional cost.
Mental Health & Wellness Support: Your well-being matters. Access programs and benefits designed to support your mental health, wellness, and overall work-life balance.
20 PTO Benefits: Take the time you need to rest, recharge, and attend to personal commitments with our paid time-off program.
Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.
Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles
Ready to Shape the Future?
Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!