AI / Automation Engineer with Security Clearance
Summary
Design and build AI-driven automation tools like virtual agents and predictive maintenance systems to reduce manual intervention for a federal technology program.
Description This role is contingent upon a contract award. ICF is seeking an AI / Automation Engineer to design, build, and continuously improve the AI-enabled and automated capabilities that power service delivery for a federal technology program. Reporting to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and impro…