AI Automation Specialist

About the Company

Our client is an integrated creative, content, media and digital experience agency working with clients across building products, food services, financial services, healthcare and retail.

The organisation is expanding its use of AI across business functions and is looking for an AI Automation Specialist to build practical AI-powered workflows, connect business tools, and make automation accessible across teams.

Role Overview

We are looking for an AI-native, curious and hands-on individual who can turn AI capabilities into practical solutions that improve everyday business operations.

You will work closely with senior leadership and teams across account management, creative, media, digital experience, analytics and marketing automation to build AI-powered workflows, connect applications, automate repetitive tasks and create reusable internal knowledge systems.

This is a hands-on building role, not a strategy-only, research-only or documentation position. You should be comfortable experimenting, troubleshooting, testing and continuously improving solutions.

Key Responsibilities

• Build and deploy AI-powered workflows to automate repetitive business processes across multiple departments.
• Develop AI agents and connect AI tools with business applications using APIs and Model Context Protocol (MCP) integrations.
• Work with tools such as Claude Code, AI APIs, GitHub and Vercel to develop and deploy automation solutions.
• Create reusable prompts, instructions, knowledge libraries and workflows that teams can easily adopt.
• Automate meeting summaries, task creation, reporting, campaign analysis, content production and project tracking.
• Connect applications such as Asana, Slack, Gmail, Google Drive, HubSpot, Xero, Fireflies and analytics platforms.
• Support AI-powered website development, content migration, quality assurance and digital production workflows.
• Develop automated dashboards, reporting systems, research workflows and internal knowledge retrieval solutions.
• Test workflows thoroughly, troubleshoot issues and maintain clear documentation of systems, ownership and dependencies.
• Ensure appropriate handling of client data, information security and AI governance requirements.
• Collaborate with business teams to identify automation opportunities and deliver solutions that are practical, reliable and scalable.

Required Skills

• Hands-on experience building or experimenting with AI-powered applications, agents or automation workflows.
• Working knowledge of Claude Code, Retrieval-Augmented Generation (RAG), Git and Model Context Protocol (MCP).
• Ability to connect AI tools to real information sources, APIs or external systems.
• Strong written communication skills and the ability to create clear, structured instructions.
• Analytical thinking, problem-solving skills and attention to detail.
• Ability to test solutions independently, identify failures and troubleshoot effectively.
• Curiosity to learn new tools and technologies and apply them to real business problems.
• A demonstrable portfolio of AI projects, prototypes or workflows.

Good to Have

• Exposure to Python or JavaScript and the ability to read or modify existing code.
• Familiarity with APIs, automation platforms and command-line tools.
• Understanding of agency workflows across creative, media, content, marketing or digital technology.
• Knowledge of AI governance, data privacy and enterprise security considerations.
• Familiarity with tools such as Figma, Canva, Adobe, WordPress, GA4 or marketing automation platforms.

Candidate Profile

• Candidates should demonstrate practical AI-building experience rather than relying solely on certifications or theoretical knowledge.
• Must be proactive, adaptable and comfortable working in a fast-paced environment.
• Should be willing to take ownership of AI adoption across multiple business functions.

What the Role Offers

• Direct exposure to senior leadership and real business transformation initiatives.
• Opportunity to work across creative, content, media, analytics and technology functions.
• Access to AI tools and live business use cases.
• Ownership of projects that deliver measurable operational improvements.
• Opportunity for a permanent position based on performance and business requirements.

Application Process

Interested candidates should share their updated resume along with up to three AI projects they have built, including at least one project that connects an AI tool to real information or another system.

Candidates should also briefly explain a challenge they encountered while building a project and how they resolved it.

Apply now to build practical AI solutions that make a real difference to business operations.

You can email your resume and project details to selina@crewkraftorz.com