AI Automation Specialist (K/M/N)
Description
About the role
You will join our AI Automation function. Teams across the company bring us processes they want to automate. You take a request from the first conversation to a working tool that people use. You are the first person colleagues ask about AI tools and how to use them safely.
What you will do
Sit with a team, learn how they work, and find the steps that take their time.
Agree with the process owner what to automate and what good output looks like.
Collect real examples and build a test set before you build anything.
Build the automation, with or without AI, whichever the problem needs.
Hand it over with short docs, and support the team after go-live.
Answer colleagues' questions about AI tools, prompts and our AI usage rules.
Must have
You read the API docs of a third-party service and get a working connection on your own, for example to an accounting, HR or courier system.
You know when not to use an LLM, and you build rule-based scripts when the steps are mechanical.
You build test sets before go-live, and you can pull data out of documents such as contracts and invoices.
You read and understand code (Python, SQL, JSON). You don't need to be a developer.
You use and build with Claude, Gemini and coding agents every day: skills, Gems, agents.
You have strong general tech and computer knowledge.
You know the risks: personal data and GDPR, security (keys, access, prompt injection), and AI output that is confidently wrong.
Good English.
Nice to have
n8n or a similar workflow tool.
Google Workspace and Apps Script.
Power BI, GA4 or other analytics data.
Generating documents from templates.
Basics of the EU AI Act.
E-commerce experience.
How you work
You get the real need out of people, also when they describe it vaguely.
You explain technical things simply, without jargon.
You say "no" or "not like this" when a request is risky or not worth building.
You know what to decide alone and what to escalate.
You follow through: you chase answers and access, and you close loops without reminders.
You organise your own work in a small, remote team.
You stay patient when the same question comes for the tenth time.