AI Channels Analyst — Enablement & Insights
Summary
Supports Tangerine's AI Enablement roadmap by gathering requirements, documenting client flows, monitoring KPIs, and coordinating with Technology/Operations partners to drive data-driven decisions across digital channels.
Tangerine, Canada's leading digital bank, is seeking an analytics and operations professional to support the AI Enablement roadmap and drive data-driven decision making across digital channels.
In this role, you will gather requirements, document client flows, and enable on-time delivery through clear trackers and playbooks, while monitoring KPI trends and coordinating with Technology/Operations partners. Bilingual in French and English is a plus.