AI Content Operations Manager
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Description
- We’re looking for a curious, creative and highly organized AI Content Operations Manager to help build the next generation of Insider One’s global content marketing function
- Reporting to the VP, Marketing, Brand and Communications, you will act as both the architect and operator of our AI-powered content engine. You will design the agents, automations and workflows that help us create high-quality content faster and deploy it consistently across the business
- This is not a traditional content marketing role. You will combine strong editorial judgement, campaign thinking and hands-on AI expertise to deliver content across social media, video, blogs, GEO, executive communications, internal communications, external communications and integrated campaigns
- Design, build and continuously improve AI agents, automations and workflows for content creation, adaptation, approval and distribution
- Review and edit all marketing content using your best judgement and taste, and subject matter expertise
- Create and deploy content across social media, paid advertising, blogs, website pages, GEO, email, video, executive communications, internal communications and external communications
- Own the day-to-day operation of Insider One’s AI-powered content engine
- Develop reusable prompts, templates, knowledge bases and content frameworks that improve speed, quality and consistency
- Plan and execute integrated campaigns in collaboration with Brand, Design, Product Marketing, Demand Generation, PR, Regional Marketing and other teams
- Repurpose and personalize core content across different channels, formats, audiences and regions
- Maintain strong editorial standards, ensuring AI-assisted content is accurate, relevant, on-brand and commercially effective
- Establish practical governance and quality assurance processes for AI-generated content
- Evaluate new AI tools and identify opportunities to improve productivity across the wider marketing organisation
- Measure content and workflow performance, using insights to improve output and efficiency continuously
- Roll up your sleeves and execute, moving confidently between strategy, systems building, editing and execution
- Knowledge of SEO, GEO and modern content performance best practices
- Demonstrable experience using generative AI tools in a professional marketing environment
- Comfortable balancing automation with human creativity, judgement and accountability
- 5+ years of experience across content marketing, campaign marketing, editing or a related field, preferably within B2B SaaS or technology
- Excellent project management skills and the ability to manage multiple priorities in a fast-paced global environment
- Familiarity with APIs, automation tools, AI platforms or marketing technology is an advantage
- A systems mindset, with the curiosity and confidence to experiment, learn and challenge existing ways of working
- Experience working with senior executives and translating complex ideas into clear, compelling communications
- Excellent writing, editing and editorial judgement across multiple formats and audiences
- Experience building AI workflows, automations, agents or repeatable content production systems
- Strong understanding of campaign development and cross-channel content delivery
- Strong stakeholder management skills and a collaborative approach to working across teams
- To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile
- We aren’t just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there
- If this sounds like who you are and where you aspire to be, we are excited to meet you