AI Deployment Strategist
Summary
Guides fintech customers through end-to-end AI deployments — discovery, workflow mapping, configuration, launch, and adoption — advising stakeholders and troubleshooting issues with engineering. On-site role at a Series A fintech using AI for enterprise finance operations, based in San Francisco (New York also considered).
Join the customer deployment team at a Series A fintech company using AI to improve enterprise finance operations. You will guide customers from initial discovery through go-live and adoption, helping turn technical capabilities into measurable business outcomes.
What You'll Do- Lead end-to-end AI deployments, including discovery, workflow mapping, configuration, launch, and adoption.
- Advise customer stakeholders, from frontline operators to executive sponsors.
- Partner with product and engineering teams to share customer feedback and inform product improvements.
- Troubleshoot issues in the field, document edge cases, and coordinate resolutions with engineering.
- Build deep product expertise and help customers apply AI to their workflows.
- Two to five years of experience in management consulting or a customer-facing role at a technology company, including at least two years at a leading consulting firm or equivalent experience.
- Experience owning customer-facing projects or implementations from start to finish.
- Strong analytical and problem-solving skills, attention to detail, and comfort with Excel-based analysis.
- Confident client-facing communication and presentation skills, including experience with executive stakeholders.
- Familiarity with modern AI tools and a genuine interest in applying AI to business challenges.
- Ability to work independently in a fast-paced, ambiguous environment and explain technical concepts to non-technical audiences.
- Experience in financial services, fintech, finance operations, or technology strategy and operations is valuable.
- Must be authorized to work in the United States without visa sponsorship.
Base salary: $150,000 to $200,000 annually. Visa sponsorship is not available.
LocationOn-site in San Francisco, with five days per week in the office. Candidates based in New York may also be considered, with three to four days per week in the office.