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USER Experience Researchers

AI-Driven DevOps Engineer for 24x7 IT Operations

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Summary

Provides L2/L3 production support for critical applications with 24x7 coverage, performing root-cause analysis, deployment support, CI/CD integration, and environment management across Linux/Unix, Java/J2EE, Oracle Database, and WebLogic, while collaborating with development, infrastructure, and database teams.

USER Experience Researchers is seeking a skilled IT Operations professional to provide L2/L3 production support for critical applications, including 24x7 coverage as required. The role emphasizes high availability, SLA adherence, and operational stability within Linux/Unix, Java/J2EE, Oracle Database, and WebLogic environments.

You will perform RCA, support deployments, CI/CD integration, and environment management, while collaborating with Development, Infrastructure, and Database teams.

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